Shugri Ali
South Saint Paul,MN
Summary
Resourceful professional highly skilled in new employee orientation and training. Team-driven Human Resources Administrator offering dynamic personality and extensive background in recruiting, interviewing and hiring valuable employees. Proactive and bilingual Human Resources Administrator with expertise in managing employee benefits for small to medium companies. Skilled in negotiating deals with group insurance providers and advocating employees' rights. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Administrator
Excel care LLC
Saint Paul, MN
05.2023 - Current
- Processed new hire paperwork and conducted onboarding orientations.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Monitored compliance with employment laws and regulations.
- Provided assistance in the performance management process, including setting goals and objectives.
Lead DSP
Paraklato Inc
Minneapolis, MN
11.2021 - 05.2023
- Recommended process improvements to enhance operational safety and efficiency.
- Worked closely with leadership team members to ensure successful integration of lean concepts into daily operations.
- Assisted in developing capital budgets for new equipment or technology upgrades needed to support lean objectives.
- Performed time studies to analyze labor utilization rates and determine optimal staffing levels for each shift.
- Developed and implemented lean initiatives to improve operational efficiency.
- Developed visual management systems including Kanban boards, pull systems.
Program Manager
Trays Home health
Minneapolis, MN
03.2019 - 10.2021
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Prioritized tasks and managed teams throughout multiple projects.
Customer Service Representative
Zizi Boutique
Minneapolis, MN
06.2017 - 09.2019
Education
Bachelor of Arts - Human Resources Management
Metropolitan State University
Saint Paul, MN05-2022
High School Diploma -
Washburn Senior High School
Minneapolis, MN06-2019
Skills
- Employment and Labor Laws
- Payroll Administration
- Personnel File Management
- Performance Management
- Employee Onboarding
- Background Checks
- Human Resource Management
- New Hire Orientation
- Policy Management
- Document Management
- Staffing and Recruitment
- Employee Onboarding and Offboarding
- Workers' Compensation
- Employee Paperwork
- Safety Control
- Benefits Administration
- New Employee Training
Accomplishments
- Employees of the month
Certification
- 245D VA Training
- CPR certification
- Human Resource Certification Institute (HRCI)
- SHRM Certified Professional (SHRM-CP)
Languages
English
Full Professional
Somali
Professional
Arabic
Limited
Timeline
Human Resources Administrator
Excel care LLC
05.2023 - Current
Lead DSP
Paraklato Inc
11.2021 - 05.2023
Program Manager
Trays Home health
03.2019 - 10.2021
Customer Service Representative
Zizi Boutique
06.2017 - 09.2019
Bachelor of Arts - Human Resources Management
Metropolitan State University
High School Diploma -
Washburn Senior High School
- 245D VA Training
- CPR certification
- Human Resource Certification Institute (HRCI)
- SHRM Certified Professional (SHRM-CP)
Similar Profiles
Yamiziana ParksYamiziana Parks
MOBILE PHLEBOTOMIST at Excel Health Care LLCMOBILE PHLEBOTOMIST at Excel Health Care LLC
Jennifer NagalesJennifer Nagales
Director of Nursing at Excel Care At The PinesDirector of Nursing at Excel Care At The Pines
Mahesh PillaiMahesh Pillai
Disability-support-worker at EXCEL CARE GROUPDisability-support-worker at EXCEL CARE GROUP