Shuhua Guo
Los Angeles,CA
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
6
6
years of professional experience
Work History
California State Fair Culinary Intern
California Exposition And State Fair
06.2022 - 03.2024
- Managed equipment setup, movement, and breakdown at live Chef Challenges, and provided support to chefs by ensuring that they had access to the necessary tools and ingredients.
- Collected and organized sampling and sales data and reports, conducted food sample preparation and distribution to guests, optimized the customer experience by delivering superior services, and troubleshooting issues effectively.
- Acted as a host by checking in demonstrators and samplers, oriented them to the demonstration areas, and maintained an overall safe work environment by conducting employee training programs and enforcing safety procedures.
Student Assistant
Los Rios Sacramento City College
09.2018 - 05.2020
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Education
Associate of Science - Accounting
Sacramento City College
Sacramento, CA06.2025
Skills
- Attention to Detail
- Customer Service
- Active Listening
- Adaptability
- Data Collection and Entry
- Problem Solving
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
California State Fair Culinary Intern
California Exposition And State Fair
06.2022 - 03.2024
Student Assistant
Los Rios Sacramento City College
09.2018 - 05.2020
Associate of Science - Accounting
Sacramento City College
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