Shujaat Ali
Richmond,CA
Summary
Demonstrated ability to provide excellent service and build relationships with customers. Proficient in safe driving practices and utilizing GPS devices for optimal routes. Skilled cashier manager with expertise in financial transactions, POS systems, and training staff for efficient operations.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
FIELD TECHNICIAN
Medley Network
San Francisco, CA
01.2025 - Current
- Diagnosed errors or technical problems to determine proper solutions.
- Conducted site surveys to assess customer needs and recommended appropriate solutions.
- Provided technical support to customers, ensuring resolution of all issues in a timely manner.
- Installed, tested, and monitored computer systems and networks.
RF Drive Test Engineer
Startech
San Francisco, CA
01.2025 - Current
- Researched technical issues using available resources such as product manuals or online databases.
- Conducted RF drive tests to evaluate network performance and coverage quality.
- Analyzed test results to identify potential issues and recommend improvements.
- Trained junior engineers on RF testing methodologies and best practices.
- Conducted drive test and voice quality measurements using TEMS Investigation software.
- Evaluated different types of antennas for installation at various sites according to their radiation patterns and gain levels.
CDL TRUCK DRIVER
CDL A
12.2024 - Current
- Collected signatures from customers to confirm order completion and accuracy.
- Delivered various types of freight to customers in a timely and safe manner.
SUPERVISOR
Valet
San Francisco, California
04.2022 - 01.2023
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
Education
CERTIFICATION - COMMUNICATION
Contra Costa
Richmond, CABBA - Business Administration
Univerity Of Peshawar
Peshawar, Kpk 08.2021 - 07.2023
HIGH SCHOOL DIPLOMA -
Global Degree College
Peshawar, Kpk, Pakistan 04.2019 - 04/2021
Skills
- Clean driving record
- Customer service
- Communication
- Computer skills
- Data analysis
- RF drive testing
- Site surveying
LANGUAGES
English - Fluent, Hindi - Fluent, Pashto - Bilingual, Urdu - Bilingual
REFERENCES
References available upon request
Timeline
FIELD TECHNICIAN
Medley Network
01.2025 - Current
RF Drive Test Engineer
Startech
01.2025 - Current
CDL TRUCK DRIVER
CDL A
12.2024 - Current
SUPERVISOR
Valet
04.2022 - 01.2023
BBA - Business Administration
Univerity Of Peshawar
08.2021 - 07.2023
HIGH SCHOOL DIPLOMA -
Global Degree College
04.2019 - 04/2021
CERTIFICATION - COMMUNICATION
Contra Costa