Shukoor Talha
Cloud Sales Engineer
Baltimore,MD
Summary
Cloud Sales & Solutions Engineer with 5+ years of experience selling and architecting cloud solutions across Google Cloud Platform (GCP) and AWS ecosystems. Adept at developing deep client relationships, building co-selling strategies with cloud partners, and closing high-impact cloud infrastructure deals.
Possess a strong technical foundation in cloud infrastructure and a proven ability to align business needs with scalable GCP solutions, contributing to customer retention and revenue growth. Passionate about engaging with customers, partners, and cross-functional teams to drive value across the cloud lifecycle.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Solutions Engineer
UPS : (United Parcel Service)
Cockeysville, Maryland
11.2023 - 06.2024
- Served as the key point of contact for UPS on GCP integration, providing post-sales support, hands-on training, and architectural guidance to internal teams.
- Managed technical demonstrations and Proof-of-Concepts (PoCs) to showcase the value of Workspace, BigQuery, and Kubernetes for UPS supply chain systems.
- Reduced monthly cloud spend by 25% via proactive account management and infrastructure optimization recommendations.
- Presented tailored cost-benefit analysis and value propositions to UPS leadership, driving executive buy-in for strategic GCP adoption.
- Maintained strong collaboration with Google Cloud account managers and partner teams to ensure alignment with UPS business objectives.
- Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
Solution Engineer
Home Depot Supply
11.2022 - 02.2023
- Designed scalable, secure GCP architectures for Home Depot’s internal tools and customer-facing applications, improving system uptime by 25%.
- Supported containerization of legacy workloads using Google Kubernetes Engine (GKE), Docker, reducing infrastructure costs by 30%.
- Led solution demos and technical deep dives for Home Depot’s IT leadership to align GCP services with long-term digital transformation goals.
- Integrated Cloud SQL, BigQuery, and Pub/Sub to modernize Home Depot’s data pipeline for real-time analytics and reporting.
- Collaborated with Google Cloud Sales Engineers to scope infrastructure needs and deliver optimal deployment plans.
Technical Sales Engineer
Brio Technologies Pvt Ltd.
04.2019 - 08.2021
- Spearheaded Google Cloud sales efforts, contributing to a 40% YoY revenue growth in the cloud segment by qualifying, presenting, and closing high-value deals.
- Built lasting relationships with Google Cloud teams to coordinate co-selling efforts, gain early access to new GCP features, and align on mutual GTM plans.
- Engaged in lead qualification using BANT framework, helping to prioritize high-probability leads and accelerate deal velocity.
- Managed end-to-end sales process: discovery → solution fit → pricing → POC → closure and contract negotiation.
- Represented the full solution offering including GCP core products, security solutions, and value-added services like monitoring and workspace migrations.
- Collaborated with internal cloud engineers, technical support, and marketing teams to build proposals and customer-facing demos, increasing upsell and cross-sell revenue.
- Delivered exceptional post-sales support, helping reduce churn by ensuring successful onboarding, usage, and support alignment
Cloud Support Engineer
Brio Technologies Pvt Ltd.
09.2016 - 03.2019
- Supported cloud infrastructure for mid-market and enterprise clients across GCP and AWS.
- Led technical configurations, network designs, IAM policies, and production readiness planning for new cloud workloads.
- Assisted sales engineers during technical due diligence and proof-of-concept stages, providing confidence to enterprise prospects.
- Led Google Workspace deployment projects for enterprise clients, including domain setup, user provisioning, data migration, and policy enforcement.
- Provided tier-2/3 technical support for Workspace apps (Gmail, Drive, Calendar, Meet), resolving complex issues related to access control, security policies, and data loss prevention (DLP).
- Collaborated with Google Partner Support to ensure SLA compliance and timely issue resolution during Workspace migrations.
- Delivered end-user training and adoption workshops, increasing productivity and internal usage of Google Workspace by 40%.
- Configured and managed Google Admin Console settings including mobile device management (MDM), user groups, and API integrations.
Education
Master of Science - Computer Science
Campbellsville University
Campbellsville, KY 08.2021 - 05.2023
Skills
Cloud Platforms: Google Cloud Platform (GCP)
Sales Tools: CRM (HubSpot, Zoho, Salesforce)
Cloud Products: Compute Engine, GKE, IAM, Cloud Storage, BigQuery, Cloud Functions, Workspace
Technical Skills: Pre-Sales, Solution Architecture, DevOps (Terraform, Jenkins), Linux, Networking, Active Directory
Soft Skills: Customer Relationship Building, Partner Collaboration, Communication, Proposal Writing, Cross-Functional Coordination
Timeline
Solutions Engineer
UPS : (United Parcel Service)
11.2023 - 06.2024
Solution Engineer
Home Depot Supply
11.2022 - 02.2023
Master of Science - Computer Science
Campbellsville University
08.2021 - 05.2023
Technical Sales Engineer
Brio Technologies Pvt Ltd.
04.2019 - 08.2021
Cloud Support Engineer
Brio Technologies Pvt Ltd.
09.2016 - 03.2019
Programming Languages:
- Python – Proficient in scripting, automation, API integration, and data parsing tasks.
- C# – Comfortable with object-oriented programming, building basic desktop and web applications using .NET Framework and Visual Studio.