SHUKRI ABDULLAHI
Minnetonka,MN
Summary
Dynamic professional with extensive experience at Global Languages Connections, adept in cross-cultural communication and computer literacy. Demonstrated adaptability and emotional intelligence, excelling in high-stakes environments with a focus on delivering exceptional customer service and maintaining professional ethics. Proven track record of enhancing client satisfaction and trust through meticulous attention to detail and active listening.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director/Interpreter of Home Health Services
Global Languages Connections
02.2018 - Current
- Maintained confidentiality at all times during the interpretation process as per professional standards
- Demonstrated excellent communication and interpersonal skills to liaise with clients from diverse cultural backgrounds
- Built trust with customers through friendly customer service interactions during interpretations sessions
- Exhibited a high level of accuracy and attention to detail when interpreting complex technical, legal and medical terminology
- Excelled at adapting quickly to changing circumstances while maintaining a professional demeanor.
- Enhanced patient care quality by implementing evidence-based best practices and protocols.
- Coordinated and oversaw direct and indirect patient services delivered by clinical organization personnel.
Special Need Childcare Assistant
Bright Star Learning Center
12.2016 - 12.2017
- Supervised outdoor playtime to support child safety
- Encouraged creativity through art projects, storytelling, and other activities
- Assisted with meal preparation, feeding, and clean up for toddlers
- Encouraged positive behavior and social interactions among the children
- Communicated with children's parents about daily activities and behaviors
- Kept classrooms clean by sterilizing and disinfecting toys and surfaces
- Responded quickly and effectively to any medical emergencies or situations involving injury or illness
- Maintained consistent records of children's daycare activities, behaviors, and naps.
Skills
- Cross-cultural Communication
- Customer Service
- Team Collaboration
- Adaptability and Flexibility
- Professional Ethics
- Computer Literacy
- Attention to Detail
- Language Proficiency
- Emotional Intelligence
- Active Listening
People Management
Certification
- Social Services Interpreter License
- Childcare Service Certificate
Personal Information
Title: HOME HEALTH AIDE
References
References available upon request
Languages
English
Professional Working
somali
Native or Bilingual
Swahili
Professional Working
Timeline
Director/Interpreter of Home Health Services
Global Languages Connections
02.2018 - Current
Special Need Childcare Assistant
Bright Star Learning Center
12.2016 - 12.2017
- Social Services Interpreter License
- Childcare Service Certificate
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