To showcase my ability to operate, learn and adapt in the customer service area. To grow professionally and to be part of a team that focuses on making the customers experience an efficient, timely and pleasant one.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Uber/Lyft
Garland, TX
03.2018 - Current
Ensure customers arrive safely and timely to their destination while creating customer satisfaction
Route management through use of app technology including Apple Maps
Assure vehicle is properly maintained and in excellent driving condition and cleaned regularly
Over 3,900 trips completed in New Orleans and DFW Metroplex.
Commercial Driver
C Lee Transportation
Dallas, TX
10.2023 - 07.2024
Ensure the pick up and drop off passengers in a timely and safe manner with door to door courtesy
Use of tablet to clear manifest daily
Complete vehicle inspections prior to and after daily use with Daily Vehicle Inspection logs
Comply with ADA
Comply with all driving laws
DOT Card.
General Production
Tosca Ltd.
Garland, TX
10.2022 - 10.2023
Open and place reusable plastic containers on assembly line to be cleaned and shipped for delivery
Comply with all food safety guidelines
Maintain all safety measures inside warehouse
Fast paced environment
Operate pallet jack.
Packer/Inspector
Marathon Staffing (Sterilite)
Ennis, TX
03.2022 - 09.2022
Preparing finished products for packaging and shipment
Inspecting products upon exiting the machine press for damages or imperfections
Correcting imperfections or removing damaged pieces
Adding labels, latches and covers to products as necessary
Pack into boxes or on pallets for shipment.
Click List Clerk
Kroger
Dallas, TX
11.2020 - 03.2021
Pick orders for up to nine customers per run using a handheld Harvester device and always respecting social distancing practices
Pull orders with accuracy and deliver car side to customers
Assist with customer calls and inquiries.
Non Medical Home Health Aide (HHA)
Texas Premier Home Heath Care
Garland, TX
10.2019 - 07.2020
Delivery Driver
CVJ Axles
Denver, CO
01.2015 - 01.2016
Business to business customer service
Cash and charge transactions and core/parts return
Order fulfillment
Use of navigational tools
Time management
Safe driving
Vehicle maintenance checks weekly
Inventory.
Cashier/Cook
Swain Burger & BBQ
Denver, CO
02.2010 - 01.2014
Customer service
Cash handling
Food prep and delivery
Light inventory
Delivery Driving.
Education
AA in Business Administration -
Community College of Aurora
GED -
Emily Griffith Opportunity School
04.2004
Skills
Delivery Driver Experience
Food Preparation
Home Care
Order Fulfillment
Vehicle Maintenance
Packaging
Quality Inspection
Driving
Paratransit
Commercial Driving
Certification
Driver's License, 02/01/24, 01/01/32, Class C
Additional Information
Excellent customer service skills, Great communication, Adapts to change quickly, Multitasks with a sense of urgency