- Transaction Processing:Scanning items, calculating totals, applying discounts or coupons, and processing payments accurately and efficiently.
- Cash Handling:Receiving payments, making change, balancing cash drawers at the beginning and end of shifts.
- Customer Service:Greeting customers, answering questions, providing assistance, resolving complaints, and ensuring a positive customer experience.
- Maintaining Checkout Area:Keeping the checkout area clean, organized, and stocked with necessary supplies.
- Following Procedures:Adhering to company policies and procedures regarding transactions, returns, and other customer service interactions.
Additional Responsibilities (may vary by location):
- Bagging Purchases: Bagging items for customers.
- Assisting with Stocking: Helping to restock shelves or displays.
- Answering Phones: Answering phone calls and directing them appropriately.
- Promoting Loyalty Programs: Encouraging customers to sign up for loyalty programs or take advantage of promotions.