Shuliang Chen
Kahului
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technician Apprentice position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Kitchen Cook
Sister & Brother LLC
11.2024 - Current
- Promoted excellence in food quality and presentation for kitchen staff.
- Cleaned and sanitized work areas, utensils and equipment.
- Prepared and cooked meals according to recipes and customer specifications.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Developed innovative, creative menu items and recipes.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Verified proper portion sizes to consistently attain high food quality standards.
- Monitored food quality and presentation to maintain high standards.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Skilled at working independently and collaboratively in a team environment.
Store Manager
NO.1 CHINESE & BBQ IV INC.
08.2010 - 08.2024
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Associate of Arts - Liberal Arts
University of Hawaii At Maui College
Kahului, HI05-2017
Certificate of Technical Studies - Sustainability Construction
University of Hawaii At Maui College
Kahului, HI05-2017
Skills
- Electrical troubleshooting
- System diagnostics
- Mechanical skills
- Hand tools proficiency
- Machine operation
- Hardware installation
- Environmental monitoring
- Energy management
- Facility maintenance
- Software configuration
- OSHA compliance
- Security systems
- Minor repairs
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Kitchen Cook
Sister & Brother LLC
11.2024 - Current
Store Manager
NO.1 CHINESE & BBQ IV INC.
08.2010 - 08.2024
Associate of Arts - Liberal Arts
University of Hawaii At Maui College
Certificate of Technical Studies - Sustainability Construction
University of Hawaii At Maui College
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