Shumon Huda
Los Angeles,CA
Summary
I have a plan for supervisor position
And make the company good position. Make sure customers happy and make the company top position in the city
Overview
1
1
Language
Work History
Sales Associates, Reptiles
Us Gasoline
- Resolved customer complaints regarding animal health or product quality, ensuring repeat business and positive word-of-mouth referrals.
- Developed strong relationships with suppliers, ensuring timely delivery of live animals and product inventory.
- Leveraged social media platforms to share valuable information about reptile care, driving increased interest in store offerings and promoting responsible pet ownership.
- Conducted thorough research on various reptile species to provide accurate information to both staff and customers.
- Actively participated in team meetings and contributed valuable ideas for improving overall store performance and customer experience.
- Assisted in the development of staff training materials focused on reptile care, leading to improved employee knowledge and confidence.
- Participated in local community events promoting responsible ownership of exotic pets, raising awareness about the store''s offerings.
- Enhanced product displays, resulting in increased interest from customers and higher sales of reptile-related items.
- Assisted in the hiring and training of new sales associates, providing guidance on best practices for working with reptiles and related products.
- Monitored inventory levels and communicated with management regarding replenishment needs, avoiding stockouts or excess merchandise buildup.
- Maintained strict cleanliness standards in all reptile enclosures, preventing disease outbreaks among the store''s animal population.
- Developed a loyal customer base through consistent high-quality service and expert advice, generating repeat business.
- Worked closely with breeders to source healthy animals for sale, expanding the variety of species available at the store.
- Increased customer satisfaction by providing expert knowledge on reptile care and habitat requirements.
- Improved store sales by effectively recommending suitable products to meet customers'' specific needs.
- Implemented an effective system for monitoring animal health, promptly addressing any issues identified during regular checkups.
- Organized educational workshops for customers interested in learning about proper care for their pet reptiles.
- Coordinated special orders for rare or unique species not typically carried at the store, catering to individual customer preferences.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Wrapped, boxed and weighed bakery department products.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
No Degree - English And Math
Model High School
Khulna,Bangladesh Skills
Customer service Make sure Customer satisfaction Customer happy with your service
Timeline
Sales Associates, Reptiles
Us Gasoline
No Degree - English And Math
Model High School