Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
Shuna Smith

Shuna Smith

Atlanta,GA

Summary

Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

11
11
years of professional experience

Work History

Certified Notary Signing Agent

Extraordinaire Business Services Inc
Atlanta, GA
08.2020 - Current
  • Administered oath to document signers to obtain affirmation of truth
  • Supported timely and accurate administrative task completion
  • Managed digital databases and physical file systems
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits
  • Checked documents and identifying credentials for all parties

Operations Manager

Extraordinaire Enterprises LLC
Atlanta, GA
02.2012 - 11.2021
  • Devised processes to boost long-term business success and increase profit levels.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Operated with safety and skill to avoid accidents and delays.
  • Charted and executed marketing strategies to gain new clients.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed day-to-day business operations.
  • Fostered strong professional network and partnership building skills to connect with quality leads

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
04.2007

Master of Science - Psychology

Virginia Common Wealth University
Richmond, VA
05.2003

Skills

  • Budget Control
  • Problem Anticipation and Resolution
  • Cost Reduction
  • Goal Setting
  • Decision Making
  • Policy Development and Enforcement
  • Assignment Delegation
  • Verbal and Written Communication
  • Business Leadership
  • Quality Assurance
  • Recruitment and Hiring
  • Written Communication
  • Identification options

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

“It's not what you achieve, it's what you overcome. That's what defines your career.
Carlton Fisk

Timeline

Certified Notary Signing Agent

Extraordinaire Business Services Inc
08.2020 - Current

Operations Manager

Extraordinaire Enterprises LLC
02.2012 - 11.2021

Bachelor of Science - Business Administration And Management

University of Phoenix

Master of Science - Psychology

Virginia Common Wealth University

Similar Profiles

CREATE PROFILE
Shuna Smith