Summary
Work History
Education
Skills
Timeline
Shunda Felder

Shunda Felder

Phoenix,AZ

Summary

Compassionate Certified Nursing1 Assistant diligent about serving1 patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Work History

Nurses Assistant

Revolving Ministries
, AZ
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Documented activities and recorded information in EMR system.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
  • Distributed drinking water and nourishment to residents.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Conducted patient education on health maintenance and disease prevention.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Administered medications and educated patients and families on correct at-home administration.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Collected specimens from patients for laboratory testing purposes.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Case Management Specialist

Revolving Ministries
Phoenix
  • Responsible for a large quantity of people, book keeping, purchasing, and setting up seminars for on coming partners and visual advertisement etc....
  • Assessed risk factors associated with each case in order to create an effective safety plan.
  • Developed and monitored treatment plans, coordinated services with other providers, and provided crisis intervention.
  • Provided emotional support and encouragement during difficult times.
  • Educated clients on how they can best manage their own care plan.
  • Assisted clients in accessing entitlements such as Social Security benefits or Medicaid coverage.
  • Ensured that all required paperwork is completed accurately and submitted timely.
  • Evaluated effectiveness of interventions by tracking outcomes of cases managed.
  • Attended court hearings as a representative of the agency when necessary.
  • Provided counseling and advocacy for clients in order to assist them in meeting their goals.
  • Maintained case notes, records, and documentation according to agency policies and procedures.
  • Conducted home visits with clients when necessary.
  • Advocates for client rights while providing support to ensure access to needed services.
  • Collaborated with community partners such as hospitals, schools, social service agencies, and probation departments to coordinate appropriate services for clients.
  • Monitored client progress through regular contact with family members or other significant persons in the client's life.
  • Facilitated group meetings and workshops on topics related to mental health issues, substance abuse prevention and treatment, parenting skills.
  • Provided education about available resources within the community for clients who are transitioning from institutional care back into the community setting.
  • Coordinated referrals between outside agencies when needed.
  • Participated in multidisciplinary team meetings to discuss client progress towards meeting established goals.
  • Conducted comprehensive assessments of clients to identify service needs and develop individualized case plans.
  • Managed multiple program budgets and approved purchases for staff.
  • Developed comprehensive client-driven case plan with short and long-term goals.
  • Conducted assessments to obtain information for participant-centered plan of care.
  • Determined functional status, activity, acuity and self-management levels to make proper care referrals.
  • Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
  • Identified strengths and opportunities for staff improvement based on audit results.
  • Performed audits of objectives and case progression for case management team.
  • Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
  • Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
  • Protected patient data in alignment with HIPAA privacy protocols.
  • Advocated for members and families to coordinate care and navigate resources within system.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Directed activities of professional and technical staff members and volunteers.
  • Provided hands-on and proactive leadership to community services staff.
  • Oversaw fundraising activities and preparation of public relations materials.
  • Researched and analyzed community needs to determine program directions and goals.
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Implemented and evaluated staff, volunteer or training programs.
  • Spoke to community groups to explain and interpret purposes, programs, and policies.
  • Consulted with staff on resolution of complex service issues.
  • Represented organizations in relations with governmental and media institutions.
  • Assessed and identified service delivery challenges and opportunities within local area.
  • Recruited, interviewed, and hired volunteers and staff.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
  • Analyzed proposed legislation, regulations or rule changes to determine impact of services.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Served as spokesperson at press conferences or interviews when needed.
  • Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
  • Assisted in developing budgets for each departmental unit within the organization.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Created a collaborative environment that fosters innovation and encourages employee engagement.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
  • Authored reports outlining progress on projects or initiatives for senior leadership review.
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Recruited, hired, and trained employees on operations and performance expectations.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Implemented procedures to create competitive advantage in market.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Informed board and committee about trends, issues and activities to facilitate policy-making.
  • Established strategic direction and goals to accomplish objectives.
  • Recommended appropriate staffing techniques to meet demands and manage costs.
  • Reviewed and approved annual operating and capital budgets for company.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Determined methods and procedures for staffing requirements and allotment of funds to various departments and projects.
  • Implemented quality metrics to track business needs and lead diverse projects.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Drove revenue by cultivating successful client relations.
  • Signed and approved budgets for new funding and program initiatives.
  • Worked with SEC to file amendments and achieve compliance targets.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Fostered collaboration and development of new practices by business leaders.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Implemented strategic offerings to enhance company's suite of products and services.

Education

Associate of Arts - Mathematics Science

Copiah-Lincoln Community College, Wesson, MS
05-1995

Skills

  • Patient care
  • Medication administration
  • EMR documentation
  • Crisis intervention
  • Treatment planning
  • Safety planning
  • Case management
  • Healthcare administration
  • Service coordination
  • Resource advocacy
  • Community outreach
  • Effective communication
  • Problem solving

Rnclex

Anesthesiologist Certification

Culinary Arts Certification

Unknown

  • Team collaboration
  • Emotional intelligence
  • Compassionate care
  • Facility management
  • Calendar management
  • Marketing
  • Music and entertainment coordination
  • Activities documentation
  • Youth program coordination
  • Arts and crafts instruction
  • Facilities preparation
  • Strategic planning
  • Team management
  • Public speaking
  • Financial reporting
  • Negotiation
  • Time management abilities
  • Proposal writing
  • Crisis management
  • Recruitment
  • Active listening
  • Written communication
  • Marketing strategy
  • Teamwork and collaboration
  • Cross-functional team leadership
  • Organizational skills
  • Decision-making
  • Time management
  • Team building
  • Teamwork
  • Crisis communication

Timeline

Nurses Assistant - Revolving Ministries
Case Management Specialist - Revolving Ministries
Copiah-Lincoln Community College - Associate of Arts, Mathematics Science

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Shunda Felder