Shunetria Harris
Balch Springs,TX
Summary
Dynamic and dedicated professional with extensive experience in security and customer service, notably at Champion Security Service. Proven ability to enhance safety protocols and provide emotional support, while effectively managing hygiene maintenance and housekeeping tasks. Committed to fostering a welcoming environment and ensuring compliance with health standards.
Overview
17
17
years of professional experience
Work History
Respite Care Provider
Agape
Dallas, TX
01.2024 - 11.2025
- Collaborated with law enforcement during investigations and emergencies.
- Provided assistance during events, ensuring crowd control and safety measures.
- Trained new staff on security protocols and emergency procedures.
- Evaluated security systems for effectiveness, recommending improvements when necessary.
Ticket Taker
State Fair of Texas
Dallas, TX
09.2008 - 10.2025
- Assisted guests in ticket validation and entry procedures to ensure smooth access to events.
- Managed crowd flow at entry points, enhancing guest experience and maintaining safety protocols.
- Provided information on event schedules and attractions, improving attendee engagement and satisfaction.
- Collaborated with team members to address issues and resolve guest inquiries promptly.
Package Handler
UPS
Dallas Tx
02.2012 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Champion Security Service
Dallas, TX
02.2020 - 12.2022
- Monitored premises to ensure safety and security compliance.
- Conducted routine patrols to deter potential incidents.
- Responded promptly to alarms and emergencies, maintaining calm under pressure.
- Documented daily activities and incidents in detailed reports.
EVS Housekeeper
Baylor Scott & White
Dallas, TX
05.2016 - 10.2018
- Maintained cleanliness and sanitation in patient rooms, ensuring compliance with health standards.
- Operated cleaning equipment and tools effectively to enhance operational efficiency.
- Assisted in training new staff on proper cleaning procedures and safety protocols.
- Monitored inventory levels of cleaning supplies, placing orders as necessary to maintain stock.
Education
High School Diploma -
Rockwall High
Rockwall, TX05.2002
Skills
- Emotional support
- Hygiene maintenance
- Healthcare coordination
- Recreational activities
- Housekeeping tasks
- Developmental disabilities expertise
- Personal care assistance
Timeline
Respite Care Provider
Agape
01.2024 - 11.2025
Security Officer
Champion Security Service
02.2020 - 12.2022
EVS Housekeeper
Baylor Scott & White
05.2016 - 10.2018
Package Handler
UPS
02.2012 - 12.2023
Ticket Taker
State Fair of Texas
09.2008 - 10.2025
High School Diploma -
Rockwall High