Shungu Chimbangu
Chicago,IL
Summary
Meticulous and ambitious commercial real estate investment and finance professional with 8 years of experience in servicing, capital markets, mortgage financing, financial modeling, and budgeting. Skilled in driving profitability and optimizing investment performance. Works effectively within teams or independently in challenging environments.
Overview
10
10
years of professional experience
Work History
Senior Trade & Collateral Transaction Manager
AHP Servicing, LLC
Chicago, IL
12.2019 - 11.2023
- Coordinated due diligence processes, including researching market trends, performing property inspections, and evaluating financial statements
- Reviewed asset-level performance for portfolio assets evaluating NPV, LTV and UPB for pricing recommendations, along with providing project specific market and proforma analysis and developed cash flow models for review
- Compiled and provided cash flow projections for potential purchases and sales
- Created and managed internal exception reports; reviewed external exception reports for remediation
- Managed vendor relationships and counterparty communication, providing data analysis, updates on timelines and deliverables
- Ensured integrity and compliance of financial processes related to cost and inventory management, resolving issues promptly
- Oversaw trades of approximately $8,000,000.00 a quarter in sale proceeds in 2021, and into 2022
- Managed trade process flow, tracking deliverables, communicating with counter parties, and coordinating timelines
- Collaborated with outside counsel to conduct final review of purchase & sale agreements; generated final funding schedules at close
- Provided resolution for post trade deliverables and side letter items; resolved title curative issues
- Prepared executive summaries for the management team, utilizing data graphing, dashboards, and PowerPoint presentations to convey key insights
Client Relations Associate
AHP Servicing, LLC
Chicago, IL
12.2019 - 11.2023
- Facilitated investor onboarding and off boarding while managing service transfer timelines
- Lowered turn time for loan boarding 50%, improving client satisfaction with optimized service transfer process
- Reduced timelines for monthly remittances from 30–45 days to 15–25 days, improving investor satisfaction by providing monthly cash flow quicker and allowing firm to realize revenue sooner
- Solidified investor trust and satisfaction by crafting monthly investor reports for consistent and clear communication on productivity metrics and cash flow
- Managed and compiled investor weekly reports for dissemination to client stakeholders
- Primary liaison between clients and internal business units, coordinating strategies for remediation and providing updates on deliverables
- Reviewed investor remittance reports and invoices; fielded client inquiries about discrepancies or errors and provided timely resolutions
- Managed compliance with financial policies and procedures, ensuring all activities adhered to regulatory standards
- Primary point of contact for escalations and oversaw implementation and execution of client directives and strategies
Senior Analyst
Fay Financial, LLC
Chicago, IL
05.2014 - 12.2019
- Conducted cost/benefit analysis of NPV and borrowers’ ability to pay in developing strategies for retention or liquidation of distressed assets
- Achieved a liquidation conversion ratio average of 43.75% over the course of four quarters
- Cleared title exceptions; identified liens/judgments and negotiated settlements with subordinate liens; averaged 35 days for clearing
- Provided detailed updates to investors management, and account managers on loss mitigation performance
- Oversaw the review of property inspections to ensure conditions were in line with investor guidelines
- Exceeded departmental goals by implementing 320 loan modifications per month over four quarters
- Performed daily quality assurance reviews to ensure loan performance according to amortization schedules; verified Homeowners’ insurance policy statements and title information and to minimize operational risk and Borrower harm
- Evaluated loans for Loss Mitigation programs, including Repayment Plans, Loan Mods, Short Sales, Deed-In-Lieu, and Forbearances in adherence with Federal regulatory compliance guidelines
- Improved departmental processes and policies, enhancing efficiency in reporting and financial operations
Lead Closing Coordinator
Fay Financial, LLC
Chicago, IL
05.2014 - 12.2019
- Served as day-to-day contact, strategist, coordinator, and facilitator of contract closings for the Closing Department
- Coordinated closing and final settlements resulting in an average $1.5m in acquired BPO value per month for resale
- Managed account administration, title curative work, and portfolio management
- Coordinated inter-departmental communications and served as the Client’s/Investor’s main point-of-contact
- Developed standard operating procedures and job aids for the Invoice Management Department
- Evaluated Borrower eligibility for relocation funds; reviewed application of Investor/Client waterfalls and criteria for all assets in the department’s portfolio
Education
B.A. - Political Science, Economics
RUTGERS UNIVERSITY
Skills
- Expertise in Financial Analysis
- Compliance & Policy Adherence
- Financial Modeling
- Market Research and Analysis
- Investor Reporting
- Advanced Excel & Financial Software Proficiency
- Budgeting & Forecasting
- Process Improvement & Optimization
- Cross-Functional Collaboration
Professional Highlights
- Improved processing and productivity by building a workflow system, serving as benchmark for other departments.
- Facilitated quicker revenue access for clients (investors) at AHP Servicing after reducing remittance timelines by nearly 50%.
- Built customized monthly reports to improve transparency and enhance direct-to-customer communication channels.
- Reduced delinquency rates by 62.5% through decisive portfolio management and driving critical improvements in loss mitigation pipeline and process flow.
- Created Cash Flow models used for all trades to evaluate performance of assets under management.
Timeline
Senior Trade & Collateral Transaction Manager
AHP Servicing, LLC
12.2019 - 11.2023
Client Relations Associate
AHP Servicing, LLC
12.2019 - 11.2023
Senior Analyst
Fay Financial, LLC
05.2014 - 12.2019
Lead Closing Coordinator
Fay Financial, LLC
05.2014 - 12.2019
B.A. - Political Science, Economics
RUTGERS UNIVERSITY
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