Shunia Williams
Brooklyn,NY
Summary
Compassionate Case Management with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
High Risk/Geriatric Case Manager
Lutheran Social Services Of New York
01.2023 - Current
- Documented case notes daily and coordinated follow-up for seamless case management.
- Assisted with discharge planning, particularly involving transitions to higher levels of care.
- Served as liaison during hospitalizations via communication and visits.
- Organized, facilitated, and escorted participants as needed for on/off-site activities.
- Completed psychosocial evaluations and needs assessments.
- Conducted intake interviews for new residents, completing assessments and paperwork in line with program and funder standards.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Case Manager
Lutheran Social Services of New York
07.2019 - 01.2023
- File important and confidential paperwork
- Maintain and assist in completing treatment goals and accomplishments
- Assist mental health consumers with maintaining their mental and physical health
- Participate and conduct fire drills as well as disaster drills
- Complete intakes and discharges of case loads
- Managed caseload of 22 children in welfare system to provide comprehensive, community-based care.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Coordinated individual referrals to obtain community services, finding employment, maintaining their housing, advocated for client needs and resolved roadblocks.
Case Manager
Postgraduate Center for Mental Health
04.2019 - 07.2019
- Update and file confidential electronic paperwork
- Assist a case load of 30 mental health consumer with finances, physical and mental health
- Assist consumers in connecting to services, finding employment and maintaining their housing
- Create Services plans that focus on individual short term and long term goals
Case Manager
Institute of Community Living
09.2017 - 04.2019
- File important and confidential paperwork
- Maintain and assist in completing and working on treatment goals and accomplishments
- Engage in assisting consumer with medication management by medication monitoring
- Assist mental health consumers with maintain their mental and physical health as well as substance abuse
- Participate and conduct fire drills as well as disaster drills
- Prepare and serve Breakfast, Lunch, and Dinner to consumers
- Assisted maintaining probation requirements and provided adequate assistance for completion of probation for recently incarcerated individuals
- Escort and Attend appointments, housing searching, court dates, and advocate for Participants
Education
Bachelor of Arts - Sociology
SUNY College At Oswego
Oswego, NY05.2016
Skills
- Documentation
- Case Management
- Mental Health
- Microsoft Excel
- Microsoft Word
- Social Work
- Individual / Group Counseling
- Intake/ discharge Experience
- Motivational Interviewing
- Crisis intervention
- Microsoft Outlook
- Medication Side Effect Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
High Risk/Geriatric Case Manager
Lutheran Social Services Of New York
01.2023 - Current
Case Manager
Lutheran Social Services of New York
07.2019 - 01.2023
Case Manager
Postgraduate Center for Mental Health
04.2019 - 07.2019
Case Manager
Institute of Community Living
09.2017 - 04.2019
Bachelor of Arts - Sociology
SUNY College At Oswego
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