Compassionate Case Management with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
High Risk/Geriatric Case Manager
3 Years 9 Months
Lutheran Social Services Of New York | 01.2023 - Current
Documented case notes daily and coordinated follow-up for seamless case management.
Assisted with discharge planning, particularly involving transitions to higher levels of care.
Served as liaison during hospitalizations via communication and visits.
Organized, facilitated, and escorted participants as needed for on/off-site activities.
Completed psychosocial evaluations and needs assessments.
Conducted intake interviews for new residents, completing assessments and paperwork in line with program and funder standards.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Case Manager
3 Years 6 Months
Lutheran Social Services of New York | 07.2019 - 01.2023
File important and confidential paperwork
Maintain and assist in completing treatment goals and accomplishments
Assist mental health consumers with maintaining their mental and physical health
Participate and conduct fire drills as well as disaster drills
Complete intakes and discharges of case loads
Managed caseload of 22 children in welfare system to provide comprehensive, community-based care.
Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
Coordinated individual referrals to obtain community services, finding employment, maintaining their housing, advocated for client needs and resolved roadblocks.
Case Manager
3 Months
Postgraduate Center for Mental Health | 04.2019 - 07.2019
Update and file confidential electronic paperwork
Assist a case load of 30 mental health consumer with finances, physical and mental health
Assist consumers in connecting to services, finding employment and maintaining their housing
Create Services plans that focus on individual short term and long term goals
Case Manager
1 Year 7 Months
Institute of Community Living | 09.2017 - 04.2019
File important and confidential paperwork
Maintain and assist in completing and working on treatment goals and accomplishments
Engage in assisting consumer with medication management by medication monitoring
Assist mental health consumers with maintain their mental and physical health as well as substance abuse
Participate and conduct fire drills as well as disaster drills
Prepare and serve Breakfast, Lunch, and Dinner to consumers
Assisted maintaining probation requirements and provided adequate assistance for completion of probation for recently incarcerated individuals
Escort and Attend appointments, housing searching, court dates, and advocate for Participants
Education
Bachelor of Arts - Sociology
SUNY College At Oswego | Oswego, NY | 05.2016
Skills
Documentation
Case Management
Mental Health
Microsoft Excel
Microsoft Word
Social Work
Individual / Group Counseling
Intake/ discharge Experience
Motivational Interviewing
Crisis intervention
Microsoft Outlook
Medication Side Effect Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Registered Nurse, High Risk Antepartum/OBGYN at Henrico Doctor's Hospital ForestRegistered Nurse, High Risk Antepartum/OBGYN at Henrico Doctor's Hospital Forest