Shuniece Trimble
security guard
Aurora,CO
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Diligent Security professional with [Number] years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Security Officer
GardaWorld Security
38000 E 38th Avenue`
04.2023 - 07.2023
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Conducted comprehensive security assessments to identify potential vulnerabilities and recommend improvements.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
- Directed guests around building and answered accessibility questions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Issued access cards to authorized personnel to monitor access points.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Cashier, Customer Service, Preparation of Food
Subway
Arapahoe, CO
01.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.\
City Bus Operator
Regional Transportation District
1600 Blake St
06.2000 - 06.2005
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Enhanced safety measures by conducting regular vehicle inspections before daily operations.
- Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Collaborated with dispatchers to effectively communicate delays or route changes, minimizing disruptions to service.
- Promoted a positive work environment by fostering strong relationships with coworkers, supervisors, and transit agency personnel.
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Maintained accurate records of daily trip logs, fuel consumption, and incident reports for management review.
- Contributed to overall fleet efficiency by reporting mechanical issues in a timely manner for prompt repairs or maintenance work.
- Navigated city streets safely while adhering to traffic laws and regulations to ensure smooth transit services for passengers.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Supported fellow operators by filling in during absences or emergencies as needed, demonstrating flexibility and teamwork within the department.
- Upheld professional appearance standards by wearing company-issued uniforms consistently and maintaining good personal grooming habits at all times while on duty.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Educated passengers on the importance of safety regulations and proper use of onboard equipment to create a secure riding environment for everyone.
- Maintained positive relationships with local businesses and community organizations, representing the transit agency as an engaged and responsible partner within the city.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Retained bus system, route and stop knowledge for informative customer advice.
- Received excellent customer reviews for friendly, punctual transport services.
- Collected accurate fares ahead of travel, including cash, tokens and passes.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Aided passengers with disabilities or special needs.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Followed all relevant schedules for routes and arrivals.
- Operated large vehicles in difficult urban and rural conditions.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Updated and maintained accurate trip logs and records.
- Assisted passengers with inquiries and requests during trips.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Diffused potential passenger disputes with fairness and professionalism.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Inventoried bus emergency and first aid supplies and equipment.
- Calculated and collected fares from passengers.
Education
BBA - Criminal Justice
Colorado Technical University, Aurora, Co
Aurora, CO03.2025
Skills
- Document Management
- Emergency Response
- Threat Management
- Investigation Documentation
- Crime Prevention
- Complex Problem-Solving
- Criminal Law
- Criminal Investigations
- Report Writing
- Security Screenings
- General Security
- Crime Prevention Methods
- Background Investigations
- Background Checks
- Interpersonal skills
- Threat assessment
- Incident reporting
- Customer service orientation
- Time management
- Conflict resolution
- Decision making
- Physical fitness
- Crisis management
- Detail-oriented
- Patrol operations
- Security systems knowledge
- Organizational skills
- Alarm monitoring
- Loss prevention
- Teamwork and collaboration
- Security Operations Experience
- Security Camera Monitoring
- Reliability
- Legible Report Writing
- Patrolling
- Report Preparation
- English Fluency
- Punctuality
- Knowledge of Supervisory Concepts
- Verbal and Written Communication
- Emergency Awareness
- Work Ethic
- Reporting Skills
- Document Preparation
- Personal Security
- Security Team Coordination
- Customer Service
- Ground Patrol
- Visitor Screening
Affiliations
- security guard performance outstanding for the month
Timeline
Security Officer
GardaWorld Security
04.2023 - 07.2023
Cashier, Customer Service, Preparation of Food
Subway
01.2023 - 04.2023
City Bus Operator
Regional Transportation District
06.2000 - 06.2005
BBA - Criminal Justice
Colorado Technical University, Aurora, Co