Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Shuntearia Devlin

Hope,AR

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Tyson Foods. Skilled in cash handling and customer service, consistently exceeding performance expectations. Adapted quickly to changing priorities, showcasing strong work ethic and empathy towards customer needs. Achieved notable improvements in efficiency and service quality, leveraging excellent communication and problem-solving abilities.

Overview

16
16
years of professional experience

Work History

Shoulder Cutter,Breast Puller, and Tender score

Tyson Foods
Hope, AR
02.2015 - Current
  • Collaborated with team members to optimize workflow and maintain a high level of productivity.
  • Maintained open communication with supervisors, providing updates on progress and addressing any concerns promptly.
  • Served as a reliable resource for team members, always willing to offer assistance or share knowledge when needed.
  • Adapted quickly to changing priorities, adjusting tasks accordingly while maintaining focus on overall objectives.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.

Cashier

Shells Gas Station
Hope, AR
06.2013 - 02.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Crew Member

McDonalds
05.2008 - 02.2013
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

High School Diploma -

Hope High School
Hope, AR
05.2011

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Quality Control
  • Safety Procedures
  • Order Picking and Processing
  • Maintaining Clean Work Areas
  • Team Goals
  • Hazardous Materials
  • Equipment Repair Skills
  • Product Organization

Timeline

Shoulder Cutter,Breast Puller, and Tender score

Tyson Foods
02.2015 - Current

Cashier

Shells Gas Station
06.2013 - 02.2015

Crew Member

McDonalds
05.2008 - 02.2013

High School Diploma -

Hope High School

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Shuntearia Devlin