Shunterrika Chatman
Cordova,TN
Summary
Highly experienced Mental Health Technician with background providing direct care services to individuals with intellectual and developmental disabilities. Strengths include excellent communication skills, strong organizational skills, and a compassionate, patient demeanor. Talented at monitoring and addressing the needs of individuals for safety, comfort and well-being. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Acute Young Adult, Robina Hospital -Mental Health
09.2022 - 03.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Supported patient confidentiality in accordance with HIPAA regulations.
Mental Health Technician
Lakeside Behavioral Health Hospital
05.2019 - 08.2022
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
Lead Mental Health Technician
Support Solutions
01.2017 - 05.2019
- Instructed clients on how to use assistive technology devices as appropriate
- Demonstrated strong communication skills in order to effectively collaborate with colleagues and support persons
- Successfully managed challenging behaviors through positive reinforcement techniques.
- Elevated patient care standards by actively seeking feedback from patients, families, colleagues, and other stakeholders for continuous improvement.
- Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
- Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
- Collaborated closely with psychiatric nursing staff in monitoring patient medication adherence rates for improved outcomes.
- Assisted in the development of new programs and initiatives to address emerging trends, challenges, or gaps in services within the facility.
Education
Associate in Science (A.S.) -
Murray State University
05.2015
Skills
- Collecting Medical Specimens
- Case Management
- Emergency Situations
- Vital Signs Management
- Safety Behaviors
- Behavior Redirection
- Routine Adjustment
- Crisis Management
- Compassionate Client Care
- Independent Living
- Patient Care
- Meal Planning and Preparation
- Developmental Disabilities
- Knowledge of State Regulations
- Grocery Shopping
- Care Plan Assessment
- Quality Program Protocols
- Mobility Support
- Patient Restraint
- First Aid and Safety
- Emotional and Social Support
Certification
- Patient Education
- Dietary Needs
- Client Requirements
- Developing Client Trust
- Diet and Nutrition
- Health and Safety Requirements
- Charting and Documentation
- Creative Thinking
- Attentive to People
- Vitals Monitoring and Documentation
- CPR Certification
References
References available upon request
Timeline
Mental Health Technician
Acute Young Adult, Robina Hospital -Mental Health
09.2022 - 03.2024
Mental Health Technician
Lakeside Behavioral Health Hospital
05.2019 - 08.2022
Lead Mental Health Technician
Support Solutions
01.2017 - 05.2019
Associate in Science (A.S.) -
Murray State University