Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
GeneralManager

Shuntiayana Sims

Rochester,NY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

1
1
year of post-secondary education
2
2
years of professional experience

Work History

Food Preparer

TES Staffing
Rochester, NY
08.2020 - 12.2020
  • Used proper handling and preservation methods while packaging and storing food products.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Guaranteed customer satisfaction by quickly delivering orders.

Porter

Career Start
Rochester, NY
11.2019 - 01.2020
  • Monitored proper and safe waste disposal.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.

Sales Agent

Dial America
Rochester, NY
03.2019 - 04.2019
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
  • Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.

Warehouse Packager

Career Start
Rochester, NY
08.2018 - 09.2018
  • Wrapped pallets in shrink wrap prior to loading.
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.

Cashier

Marketplace Wegmans
Rochester, NY
09.2014 - 07.2015
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Education

High school -

Halpern Educational Center
Webster,NY
09.2014 - 07.2015

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Salesundefined

Quote

The supernatural is the natural not yet explained.
Elbert Hubbard

Timeline

Food Preparer

TES Staffing
08.2020 - 12.2020

Porter

Career Start
11.2019 - 01.2020

Sales Agent

Dial America
03.2019 - 04.2019

Warehouse Packager

Career Start
08.2018 - 09.2018

Cashier

Marketplace Wegmans
09.2014 - 07.2015

High school -

Halpern Educational Center
09.2014 - 07.2015

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Shuntiayana Sims