Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic
Shuprio Dhar

Shuprio Dhar

Hamtramck,MI

Summary

Accomplished Team Manager and Security Officer with a proven track record at Allied Universal Security Services, enhancing safety and customer satisfaction. Skilled in stationary surveillance and superior customer service, I've effectively led teams to improve performance and resolve complex problems, significantly elevating operational standards.

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Security Officer

Allied Universal Security Services
01.2024 - 02.2025
  • Drafted comprehensive reports on property damage, theft, and unauthorized presence.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

College Assistant

Queens College
Queens, New York
02.2024 - 01.2025
  • Developed organizational filing systems for confidential customer records and reports.
  • Assisted with the preparation of grant proposals related to educational programs offered at the college.
  • Developed and maintained databases for tracking student records.
  • Monitored attendance records of students enrolled in classes at the college.
  • Supported office by handling telephone calls, emails, and basic letter responses on behalf of faculty.

Library Volunteer

Queens Public Library
Queens, NY
03.2024 - 10.2024
  • Organized circulation of library materials.
  • Designed or maintained library websites and online catalogs.
  • Created materials to promote library at local schools and community events.
  • Read stories to preschool children to help increase key language, literacy and social skills.
  • Scanned outgoing materials, informed customers about special restrictions and bagged items.
  • Conducted storytime sessions for children of all ages in a group setting.
  • Copied, printed and mailed material per librarians' requests.
  • Entered and updated patrons' records on computers.
  • Utilized software program to scan books in and out and run overdue reports.

Cashier Team Lead

Walgreen Pharmacy
New York, New York
11.2023 - 08.2024
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Assisted customers with locating items within the store when requested.
  • Greeted customers promptly and responded to questions.
  • Processed payments promptly for customers to exceed productivity standards.
  • Assisted cashiers with resolving customer complaints and inquiries.

Team Manager

Dunkin' Donuts Franchising
01.2024 - 03.2024
  • Led employee relations through effective communication, coaching, training, and development.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

High School Diploma -

International School And College
Bangaldesh
05-2020

Bachelor Of Civil Engineering - Civil Engineering

Queensborough Community College
Oakland Gardens, NY

Skills

  • Stationary surveillance
  • Investigation documentation
  • Identification verification
  • Metal detector operation
  • Personnel screening
  • Visitor tracking
  • First aid and CPR certified
  • Superior customer service
  • Complex Problem-solving
  • Incident response
  • Customer service
  • Team building
  • Interpersonal communication
  • Time management
  • Guitar performance
  • Surveillance monitoring
  • Digital marketing
  • Complex problem solver
  • Canvas
  • Logo creation
  • Graphic arts design
  • Oil painting
  • Photography expertise
  • Social media promotion
  • Commission requests
  • Client consultations
  • Teamwork and cooperation

Languages

5,4,5,4

Education

true

Timeline

Library Volunteer

Queens Public Library
03.2024 - 10.2024

College Assistant

Queens College
02.2024 - 01.2025

Security Officer

Allied Universal Security Services
01.2024 - 02.2025

Team Manager

Dunkin' Donuts Franchising
01.2024 - 03.2024

Cashier Team Lead

Walgreen Pharmacy
11.2023 - 08.2024

High School Diploma -

International School And College

Bachelor Of Civil Engineering - Civil Engineering

Queensborough Community College
Shuprio Dhar