Shureen Mahabir
Elmont
Summary
Dynamic and results-oriented professional with a proven track record at LaserShip, enhancing package handling efficiency and safety. Skilled in heavy lifting and team collaboration, I significantly reduced damage rates and improved workplace safety. Excel at leveraging warehouse safety knowledge and adaptability to drive operational excellence and team success.
Retail professional with proven track record in managing cashier operations and providing top-tier customer service. Known for fostering team collaboration and consistently achieving operational goals. Reliable and adaptable, skilled in cash handling, inventory management, and resolving customer issues.
Overview
18
18
years of professional experience
Work History
Package Handler
LaserShip
02.2021 - 06.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
Sales Associate
Super Dollar Stores
01.2019 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Head Cashier
Peoples Bargin Department Store
06.2006 - 05.2015
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Education
High School Diploma -
Yakasuri Primary School
Guyana06-1991
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Stacking packages
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Order picking and processing
Timeline
Package Handler
LaserShip
02.2021 - 06.2024
Sales Associate
Super Dollar Stores
01.2019 - 11.2021
Head Cashier
Peoples Bargin Department Store
06.2006 - 05.2015
High School Diploma -
Yakasuri Primary School
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