Shurita Grant
Meridian,MS
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Greater Meridian Health Clinic
09.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Customer Service Representative
Community Choice Financial Inc.
02.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Receiving Manager
Best Buy
04.2015 - 01.2021
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Stone Coast Academy
Miami, FLPhlebotomy
Dream Chaser
04.2023
Medical Assistance
All Things Medical
02.2023
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Electronic Health Records
- Direct Patient Care
- Maintaining confidentiality
- Clinical Documentation
- Phlebotomy
- Data Entry
- Electronic Medical Records
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- BLS Certified
Timeline
Certified Medical Assistant
Greater Meridian Health Clinic
09.2022 - Current
Customer Service Representative
Community Choice Financial Inc.
02.2021 - 09.2022
Receiving Manager
Best Buy
04.2015 - 01.2021
High School Diploma -
Stone Coast Academy
Phlebotomy
Dream Chaser
Medical Assistance
All Things Medical
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- BLS Certified
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