Shurjeel Raja
Stockton,CA
Summary
With a combination of skills such as being able to speak up to 5 languages, a strong work ethic, and a dedicated personality, I believe I am well-suited to contribute to your organization's success. Throughout my career, I have developed a diverse skill set that encompasses both technical expertise and interpersonal abilities. From my experience I have honed my ability enabling me to have the drive I have today. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
8
8
years of professional experience
Work History
Cashier/Merchandise Stocker
Dollar Tree Stores
Stockton, CA
08.2024 - 05.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
Warehouse Associate
Amazon
Stockton, CA
12.2022 - 06.2023
- Handling packages, using pallet jacks and or helping here and there with cherry pickers.
- Packing trailers neatly and correctly to be shipped off to customers.
- Collaborated with team members to complete tasks efficiently and accurately.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
Assembler
Tesla
Fremont, CA
08.2022 - 12.2022
- Assembling parts of the interiors of the Tesla Models.
- Manufacturing parts before sending them off to be installed and placed inside the body of the Tesla cars.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
Head Security Guard
HammerHead Security
Stockton, CA
06.2017 - 07.2019
- Monitoring areas I was patrolling at.
- Making rounds making sure no trespassers or anything against the rules was to happen.
- Leading and training new hires on site at events and grave yard shift.
Restaurant Manager
Mayuri Indian Cuisine
Redmond, WA
03.2018 - 04.2019
- Greeting and seating guests.
- Addressing any complaints and or concerns of the customers.
- Running the food, doing inventory, bussing tables and training new staff.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
Education
San Joaquin Delta College -
San Joaquin Delta College
01.2017
HighSchool Diploma -
Cesar Chavez HighSchool
03.2016
Skills
- Cash register operation
- Customer service
- Payment processing
- Inventory management
- Order fulfillment
- Product knowledge
- Team collaboration
- Complaint resolution
- Attention to detail
- Problem solving
- Communication skills
- Store maintenance
- Customer assistance
Affiliations
- Multilingual
- Team Player
- Problem Solver
- Problem Deescalation skills
- Reliable and Dependable
- People Person
- Customer Service Skills
Languages
English
Professional
Spanish
Professional
Urdu
Professional
Hindi
Full Professional
Punjabi
Limited
Timeline
Cashier/Merchandise Stocker
Dollar Tree Stores
08.2024 - 05.2025
Warehouse Associate
Amazon
12.2022 - 06.2023
Assembler
Tesla
08.2022 - 12.2022
Restaurant Manager
Mayuri Indian Cuisine
03.2018 - 04.2019
Head Security Guard
HammerHead Security
06.2017 - 07.2019
San Joaquin Delta College -
San Joaquin Delta College
HighSchool Diploma -
Cesar Chavez HighSchool
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