Shurla Samuel
Boynton Beach,Florida
Summary
Professional with strong background in surgical coordination for 8 years, known for delivering excellent patient care and managing complex schedules. Highly skilled in administrative tasks, patient communication, and maintaining surgical supplies. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving results. Reliable and resourceful, ensuring smooth operations in fast-paced medical environment.
Overview
2026
2026
years of professional experience
Work History
Surgical Coordinator
Palm Beach Health Network
01.2018 - Current
- Coordinate and schedule over 1000 surgical procedures annually, ensuring seamless pre-operative and post operative protocols and patient communication
- Maintains relationship with 20 insurance providers ensuring timely approval authorizations to facilitate smooth payment processes for patients.
- Collaborate with hospital surgical teams to ensure all necessary logistics, equipment and supplies are readily available, reducing rescheduling incidences
- Manage up to 20 inquiries daily from patients and healthcare providers regarding surgical procedures and medical clearances
- Schedule radiology and diagnostic tests as requested by physicians, ensuring patient readiness for surgery
- Organize consents, prep sheets and essential paperwork for surgery centers and patients
- Train surgical coordinators / medical assistant on EMR systems Athena and Qventus and patient scheduling protocols
- Emerge as a true leader and early adopter of new technologies with Qventus significantly benefiting our patients by expediting their surgeries, which was especially crucial in colorectal and cancer cases
- Served as a Qventus Clinical Champion across the 5 Tenet hospitals, sharing my expertise and helping train others to ensure a wider positive impact on patient care
Front Desk Supervisor
OBGYN of East Brunswick
2012 - 01.2018
- Responsible for the day-to-day management of seven-(7) front office staff at a six-(6) doctor practice; always ensuring adequate coverage including opening and closing
- Overseeing all aspects of the practice’s daily operations, including scheduling, patient flow, and facility management
- Performed clerical duties required to schedule outpatient procedures and surgical cases, and communicates any preparation needed to the patient
- Assigned special renovation project to update the appearance of the practice suite including but not limited to all décor (painting, artwork, etc.) and minor construction of the waiting and front desk greeting areas
- Kept a pulse on industry movements and trends and bring ideas to leadership to better market the practice
- Worked in unison with all departments and Saint Peters Hospital to facilitate smooth operations and patient satisfaction
- Ensured that all front office staff follow proper department guidelines for appointment and surgery scheduling, precertification and obtaining necessary referrals for specialty care. Assisted physicians, patients, clinical and front desk staff to ensure prompt patient care
- Obtained updated patient demographics, copays, balance collection and enters information correctly into (ECW) E-clinical system according to (OBGYN and AXIA policy and procedures)
- Coordinated and ensure job descriptions, screening and interviewing processes are aligned to ensure the hiring of the most capable and competent employees for front office
- Completed performance reviews for front office personnel at 90 days and annually and responsible for documenting and implementing corrective actions as needed or requested
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
Executive Assistant
Peart Enterprise LLC
2009 - 2012
- Handled confidential and sensitive information with discretion and tact.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
Executive Assistant
CBIZ KA Consulting, LLC
2008 - 2009
- Health Care Risk Management
- Provided full secretarial and administrative support for President, COO and staff of ten-(10) analysts
- Typed, formatted, and prepared hospital proposals, PowerPoint presentations, minutes, reports and correspondence for Executive Office
- Arranged heavy schedule of meetings, events, conferences, comprehensive domestic and international travel itineraries
- Developed promotional materials, ads and business documentation for tradeshows, conferences and special events
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Executive Assistant for Risk Management (Investment Divisional Management Group)
Goldman Sachs
2000 - 2007
- Supported two-(2) Managing Directors, nine-(9) Vice Presidents and thirty-(30) associates and analysts in US and UK
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Acted as gatekeeper and first line of defense to ensure that client requests were elevated to the appropriate team member
- Managed complex domestic & international travel arrangements for executives and staff
- Responsible for timely, discrete and accurate management of phone messages and emails
- Goldman Sachs Executive Assistant Training Program; Advanced Excel, Word, PowerPoint, Outlook, Access, Bloomberg, Artemis, Collaboration Software, Presentation Preparation
Education
Sanford-Brown Institute
Iselin, NJ04.2012
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US HealthWorks Medical Group
Jamesburg, NJ03.2012
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Rhode Island College
Providence, RI05.1996
Skills
- Strong communication skills
- Insurance verification
- Professionalism and confidentiality
- Patient coordination
- Surgical procedures
- Obtaining authorizations
- Facility coordinating
- Critical thinking
- CPT coding
- Epic systems
- Scheduling expertise
Timeline
Surgical Coordinator
Palm Beach Health Network
01.2018 - Current
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US HealthWorks Medical Group
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Rhode Island College
Front Desk Supervisor
OBGYN of East Brunswick
2012 - 01.2018
Executive Assistant
Peart Enterprise LLC
2009 - 2012
Executive Assistant
CBIZ KA Consulting, LLC
2008 - 2009
Executive Assistant for Risk Management (Investment Divisional Management Group)
Goldman Sachs
2000 - 2007
Sanford-Brown Institute
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