Shuron Donovan
Mishawaka,IN
Summary
Proven Assistant Manager with a track record of enhancing customer experience and streamlining operations at Social Cantina. Excelled in staff training and development, significantly improving team performance. Skilled in culinary arts and adept at scheduling, I successfully increased service efficiency. Demonstrated ability to foster positive relationships and achieve business growth through strategic planning and effective communication.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Social Cantina
09.2023 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Flat Rock Grille
10.2022 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Menu planning, created specials and planned and executed catered events
Kitchen Manager
Melt Bar and Grill-Cedar Point
04.2019 - 10.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Worked with a number of J1 students training and utitilizing skills to meet the needs of the restaurant.
Education
Associate of Arts - Culinary
Cooking And Hospitality Institute of Chicago
Chicago, IL05-2006
Skills
- Customer service
- Customer relations
- Staff training and development
- Culinary
- Scheduling and planning
Timeline
Assistant Manager
Social Cantina
09.2023 - 11.2024
Assistant Manager
Flat Rock Grille
10.2022 - 09.2023
Kitchen Manager
Melt Bar and Grill-Cedar Point
04.2019 - 10.2022
Associate of Arts - Culinary
Cooking And Hospitality Institute of Chicago
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