Shuwanda T. Ford
Natchez,MS
Summary
Goal-driven professional seeking a team player position in a people-oriented organization to leverage extensive experience and drive success in a dynamic environment.
Overview
38
38
years of professional experience
Work History
Administrative Assistant II
Alcorn State University
Lorman, USA
01.2015 - Current
- Manage day-to-day office operations of the Financial Aid Department
- Compose and distribute office correspondence
- Prepare travel requests, reimbursements, and leave requests
- Enter purchase requisitions on the Banner system and manage and monitor requisitions for the Financial Aid Department
- Handle incoming and outgoing mail
- Establish filing system and retain a copy of travel, leave, etc
- For department staff
- Supervise management and maintenance of all computers, office equipment, phones, and machines
- Become knowledgeable of office functions and have an understanding of office goals
- Supervise work study students (2-7) and digital scanning, requisitions, office calendar
Default Management Coordinator
Alcorn State University
Lorman, USA
01.2015 - Current
- Create and implement plans to address needs of student borrowers
- Reduce university's Cohort Default Rate
- Inform students of their rights and responsibilities through loan counseling
- Educate students regarding financial literacy and debt management including the consequences of a defaulted student loan
Lead Recruiting Coordinator/Recruiting Supervisor/Admin. Assistant/Customer Service Rep
Kelly's Kids
Natchez, USA
01.2002 - 01.2015
- Qualify and recruit sales representatives, averaging $3,000 a month
- Process all new hire paperwork
- Maintain records for sales representative's commission checks
- Process all business support materials
- Record and maintain all sales incentive programs
- Recruited more than 500 sales representatives
- Phones, reports, customer service and data entry
Auditor
Stevens Global Logistics
Redondo Beach, USA
01.1998 - 01.2001
- Allocated and processed all transportation invoices
- Allocated and processed all customer invoices according to contract rates
- Closed all accounts by month's end for revenue purposes
- Invoices averaged $200,000 per month
Secretary/Payroll Clerk/ Accounting Clerk
LEP International
Los Angeles, USA
01.1987 - 01.1998
- Processed weekly payroll for 150 employees
- Maintained all personnel files
- Responsible for maintaining records for vacation and sick days and benefits (medical, dental, retirement)
- Made daily deposits to bank
- In charge of business travel
- Ordered and maintained all company vehicle and driver files (exams, drug tests, orientation, etc.)
- Accounts Receivables and Payables, Inventory and Collections
Education
Master of Science - Workforce Education
Alcorn State University
Lorman, Mississippi05.2019
Master of Science, MBA - Hospitality
Alcorn State University
Lorman, Mississippi05.2015
Bachelor of Science - Business Administration
Alcorn State University
Lorman, Mississippi05.2012
Skills
- AS 400
- Microsoft Office
- ES 100
- Ellucian
- Kronos
- Banner
References
- Dr. Capetra Polk, Default Management Coordinator, Alcorn State University, Lorman, MS, 39096, (601) 877-6191
- Fern Davis, Lead Financial Aid Counselor, Alcorn State University, Lorman, MS, 39096, (601) 877-6194
- Sherika Williams, Financial Aid Programs Coordinator, Alcorn State University, Lorman, MS, 39096, (601) 877-6193
Honorsandawards
- Dean List, Graduated Cum Laude, Alcorn State University, 2013
- Employee of the Month, LEP International, 06/91, 11/93, 04/06
- Graduate Cum Laude, Alcorn State University, 2019
Activities
- Member, Future Business Leaders of America, 1987-1990
- Volunteer; Feed the Hungry, 1989-1995
- Mentor Me Program
Affiliations
- Member Alcorn State University Staff Senate
- 4-H Community Volunteer
Timeline
Administrative Assistant II
Alcorn State University
01.2015 - Current
Default Management Coordinator
Alcorn State University
01.2015 - Current
Lead Recruiting Coordinator/Recruiting Supervisor/Admin. Assistant/Customer Service Rep
Kelly's Kids
01.2002 - 01.2015
Auditor
Stevens Global Logistics
01.1998 - 01.2001
Secretary/Payroll Clerk/ Accounting Clerk
LEP International
01.1987 - 01.1998
Master of Science - Workforce Education
Alcorn State University
Master of Science, MBA - Hospitality
Alcorn State University
Bachelor of Science - Business Administration
Alcorn State University
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