A determined and results oriented HR professional with 15 + years of experience in HR Business Partnering, HR Operations, Strategic HR Program/Project Management, HR Analytics and HRIS roles backed by MBA, Masters in HR and Specialized HR Certifications. Extensive experience in working and managing multi-cultural, cross-functional, global and regional business units. Conscientious and hardworking team player who believes in high performance, consistent delivery and in building strong relationships.
Overview
18
18
years of professional experience
Work History
Director HR Business Partner, (Sr
INSIGHTSOFTWARE
09.2022 - Current
Providing strategic business partner support to North America Go-To-Market Teams - Sales, Customer and Marketing functions for an average workforce of 500 employees
Working closely with C-Suite and senior leadership teams
Providing guidance and coaching on all employee related matters to all levels of management
Acting as a sounding board to senior leaders and their teams
Managing ongoing employee relations strategy, policies, and procedures
Driving employee engagement action plans with Business Unit leaders to improve engagements scores
Leading implementation of HR projects such as Workday, change management, M&A, Career Mapping , Re-structuring for North America teams
Driving End to End Performance Management Cycles – Reviews, Calibrations, Merit Planning and Talent management process for Go To Market teams
Providing direct feedback and insights to senior leaders and executives on their leadership style, executive presence, and behaviours, enhancing their influence within their teams
Collaborating with centre of excellence teams to provide seamless tactical solutions to employees and managers
Key Achievements:
Attaining stability in involuntary attrition within Sales teams by significantly lowering Performance Improvement Plan (PIP) instances through proactive coaching in active performance management across all managerial levels
Year-over-year, the numbers have been halved
Increase in engagement scores –due to call for actions in place and execution
Managed successful integrations of M&A employees into the business
Results shown in surveys.
Sr. HR Business Partner
TRACELINK
02.2018 - 09.2022
Operated as a trusted advisor to EMEA regional leadership team and EMEA Go To Market Teams – Sales, Marketing and Customer
Collaborated with global HR to drive a consistent, effective HR service
Provided Strategic Business Partner support to mid and senior leadership teams
Provided interpretation and guidance regarding HR policies and compliance matters to ensure fair and consistent application in the EMEA region notably including UK, Spain, France, Belgium, Germany, and Italy
Led projects to increase employee engagement levels including team events, CSR activities, culture initiatives and more
Engagement levels increased year on year
Advised Managers on survey outcomes and supported with feedback and action planning process
Supported ongoing HR transformation programs of the various process such as onboarding programs of various countries, vacation plans, probationary periods etc
Part of the EMEA leadership team
Managed 2 direct reports
Key Achievements
Successful in building a BE One Team culture in the region
Action planning and execution of engagement plans
Quick switchover of UK benefits, incorporating a new vendor and working with our broker under tight timeline.
Strategic HR Programs and Projects Specialist
ADOBE SYSTEMS
03.2014 - 01.2018
Prepared monthly & quarterly EMEA HR reports to EMEA HR Leadership team to make informed decisions
Steered collective EMEA regional dialogue with Systems Team to drive Workday (HRIS) effectiveness
Managed 30+ projects for the EMEA HR Business Partner, Recruitment, L&D and HR Ops team
Standardised, Deployed and Managed global as well as EMEA-specific HR strategic programmes and projects such as Employee Engagement, Organisation Restructuring/ Workforce Planning, Site Closures, Engagement surveys and supported M&A programmes
Lead the HR Transformation ‘Process’ project
Documented end to end process mapping for various HR processes
Developed a Project Management Office for EMEA HR Programmes
Created EVP Induction program, Supported New Manager Induction Programmes
Communications - Prepared and managed People Office communications office for the Head of EMEA HR for important meetings such as Town Halls & executive meetings with CHRO
Key Achievements
Led end to end HR process mapping project
Led end to end M&A integration project for EMEA
Project managed in total 30+ projects at any given time.
Global HRIS Manger
RECKITT
04.2012 - 12.2013
Key liaison between HR community and IS teams in developing requirements for system solutions, driving the ‘demand’ development agenda with the HR community/HRLT
Supported the Global Process Mapping AS-IS and TO BE activities – Conducting workshops & activities, Mapped processes using MS VISIO
Process maps included Performance Development Reviews, Talent Assessment
Conducted Business Analysis for new functionalities, documented functional requirements, conducted system and user acceptance testing (UAT), managed communications with regular updates at different levels of HR
Lead and managed knowledge management work-stream of the Global HR Service Improvement Program of PeopleSoft 9.2 upgrade and Employee Self Service implementation
Created and maintained HRIS application training materials for different Users – HR, Managers, Employees
Conducted HR applications training (PeopleSoft 9.1, Talent Development Tool) for 100+ various HR team members across the globe
Key Achievements
Conducted global in person trainings for all HR generalist teams across three regions
Conducted UAT for the users across globe.
Associate HR Operations Manager
TECH MAHINDRA
07.2010 - 01.2011
Responsible for day-to-day HR Operational activities
Acted as trusted employee and manager advisor on employee matters
Managed compensation & benefits, payroll inputs to finance team and performance management
Identified gaps & suggested improvements in HR processes and procedures
Responsible for managing the People Soft HR database system
Developed “Single point of contact” structure for all employees working for different clients in the UK.
HR Operations Generalist
MPHASIS
03.2007 - 07.2009
HR ops responsibilities, •HR Intern
MAHINDRA & MAHINDRA Ltd
05.2006 - 06.2006
Education
Advanced Level 7 Diploma - Human Resource Management
Dec 2021
Master of Management Studies - HR
University of Mumbai
Dec 2010
B.Com: Bachelor of Commerce (Hons - undefined
University of Mumbai
Jun 2007
Master of Business Administration - undefined
Newcastle University Business School
Jul 2004
CIPD - undefined
Skills
Organizational Development
Stakeholder Relations & Management
Managing Employee Relations
Improving Employee Engagement
Coaching Leadership
Optimizing Performance
Talent Review
Strategic Planning
Data Analytics
Mergers and Acquisitions
Integrating Policies
Operational Efficiency
Organizational Structure
HR Strategy
HR Transformation
Specialized HR Projects
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The hardest thing to learn in life is which bridge to cross and which to burn.
David Russell
Timeline
Director HR Business Partner, (Sr
INSIGHTSOFTWARE
09.2022 - Current
Sr. HR Business Partner
TRACELINK
02.2018 - 09.2022
Strategic HR Programs and Projects Specialist
ADOBE SYSTEMS
03.2014 - 01.2018
Global HRIS Manger
RECKITT
04.2012 - 12.2013
Associate HR Operations Manager
TECH MAHINDRA
07.2010 - 01.2011
HR Operations Generalist
MPHASIS
03.2007 - 07.2009
HR ops responsibilities, •HR Intern
MAHINDRA & MAHINDRA Ltd
05.2006 - 06.2006
Advanced Level 7 Diploma - Human Resource Management