Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shy Mertins

Town Creek

Summary

Dynamic, Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Skilled in power tools operation

Overview

8
8
years of professional experience

Work History

Installation Technician

Smith Enterprises Inc.
06.2023 - Current
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Installed and configured new equipment and systems according to company standards.
  • Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Conducted regular maintenance checks on previously installed systems, prolonging their lifespan and improving overall system performance.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Continuously updated knowledge on industry trends and emerging technologies, enhancing skillset as an Installation Technician.
  • Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
  • Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
  • Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
  • Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
  • Championed safety initiatives at worksites, minimizing risk of accidents or injuries during installations.
  • Coordinated with logistics teams to ensure timely delivery of required materials for successful project completion.
  • Ensured optimal network performance, conducting detailed assessments and adjustments as needed.
  • Reduced repeat service calls with meticulous attention to detail during initial installations and repairs.
  • Mastered use of diagnostic tools to swiftly identify and resolve technical issues, minimizing downtime.
  • Served as mentor to new technicians, sharing best practices and technical knowledge to elevate team performance.
  • Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Researched and implemented new technologies and equipment.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Metal Pourer

Bocar US, Inc.
07.2022 - 05.2023
  • Ensured consistent metal quality by conducting routine testing and adjustments during the melting process.
  • Optimized mold design for more efficient pouring, increasing overall output capacity.
  • Enhanced workplace safety with thorough training and adherence to guidelines.
  • Provided technical expertise on various metals, alloys, and casting methods to aid in product development efforts.
  • Reduced energy consumption through optimization of furnace operations and temperature settings during pours.
  • Coordinated with engineers on custom projects requiring specialized casting techniques or unique alloy mixtures.
  • Mentored new hires on best practices for safe metal pouring procedures while providing hands-on assistance as needed.
  • Maintained accurate records of all pours, tracking inventory levels and scheduling production accordingly.
  • Collaborated with team members to ensure optimal furnace performance and metal quality.
  • Implemented preventative maintenance on furnaces and other equipment to increase longevity and minimize downtime.
  • Anticipated potential issues related to upcoming pours by routinely inspecting molds, materials, equipment conditions prior to use.
  • Streamlined metal pouring processes, resulting in reduced waste and increased productivity.
  • Supported continuous improvement efforts by actively participating in team meetings, sharing insights, and suggesting ways to enhance productivity or safety measures within the department.
  • Contributed to cost-saving initiatives by identifying areas for improvement in resource usage throughout the facility.
  • Worked closely with quality control teams to address any issues related to product defects or deviations from specifications.
  • Adhered to strict environmental regulations regarding emissions, waste management, and recycling practices within the foundry environment.
  • Performed visual and physical inspections of finished products to check quality.
  • Operated equipment such as cranes, forklifts and pallet jacks.
  • Poured and regulated flow of molten metal into molds and forms to produce ingots or other castings.
  • Clamped, secured and cleaned casting molds.
  • Pulled levers to lift ladle stoppers and allow molten steel to flow to specified heights.

Production Member

Showa Aluminum Manufacturing
01.2017 - 05.2021
  • Enhanced production efficiency by streamlining processes and optimizing equipment usage.
  • Played a key role in reducing lead times for customer orders through efficient scheduling and resource allocation strategies.
  • Collaborated with team members to achieve daily production goals and maintain a positive work environment.
  • Ensured timely completion of projects by coordinating efforts with other departments, such as logistics and procurement.
  • Consistently met or exceeded individual performance targets while maintaining a focus on teamwork and collaboration.
  • Reduced downtime for machinery by implementing regular maintenance schedules and troubleshooting issues promptly.
  • Utilized technical skills to operate complex machinery effectively, ensuring consistent output throughout shifts.
  • Increased overall product quality through adherence to strict manufacturing guidelines and standards.
  • Participated in lean manufacturing initiatives, driving process improvements to further increase productivity levels within the facility.
  • Trained new employees on company procedures, helping them become productive members of the team quickly.
  • Provided valuable input during team meetings, offering suggestions for continuous improvement initiatives.
  • Implemented quality control measures that resulted in reduced defects and increased customer satisfaction.
  • Demonstrated adaptability in handling various tasks on the production line, from assembly to quality control inspections.
  • Enhanced communication between shifts by providing thorough updates on completed tasks and pending issues during shift handovers.
  • Supported inventory management efforts by accurately tracking materials used during production processes.
  • Assisted supervisors in monitoring employee performance, providing feedback for improvements when necessary.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Collaborated with other departments to optimize production workflows.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Reviewed production schedules and streamlined processes.

Education

Associate of Applied Science - Cyber Security

Northwest Shoals Community College
Muscle Shoals, AL
06-2026

High School Diploma -

Westfall High School
Williamsport, OH
05-2014

Skills

  • Equipment installation
  • Power tools operation
  • Worksite safety
  • Customer service
  • Troubleshooting skills
  • Problem analysis
  • Field service
  • Outdoor installations
  • Software configuration
  • Job planning
  • Specialty tools
  • Quality assurance
  • Repair services
  • Installation planning
  • Diagnostic testing
  • Hardware assembly
  • Material testing
  • Temperature control
  • Waste reduction
  • Pattern making
  • Quality inspection
  • Finishing techniques
  • Metal casting techniques
  • Alloy knowledge
  • Pouring accuracy
  • Molten metal handling
  • Precision measuring tools
  • Quality control measures
  • Lean manufacturing principles
  • CNC machine operation
  • Furnace operation
  • Teamwork and collaboration
  • Problem-solving
  • Safety protocol adherence
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Effective communication
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Safety compliance
  • 5S methodology
  • Production monitoring
  • Equipment operation
  • Analytical thinking
  • Self motivation
  • Manufacturing background
  • Hand and power tools
  • Machine operation
  • Electrical troubleshooting
  • Pneumatics and hydraulics
  • Lockout and tagout procedures
  • Packaging and labeling
  • Operational efficiency
  • Standard operating procedures
  • Health and safety compliance
  • Hazardous materials handling
  • Manufacturing operations
  • Order fulfillment
  • Workflow optimization
  • Troubleshooting
  • Assembly line
  • ISO standards
  • Mechanical aptitude
  • CNC operation
  • Measurement tools
  • Hand tool proficiency
  • Electrical safety
  • Heavy lifting
  • Machinery operation
  • Hand tools
  • Precision measurement
  • OSHA compliance
  • Quality assurance standards
  • Shipping coordination
  • Hazardous material handling
  • Forklift certification
  • RFID tools
  • Equipment calibration
  • Reliability
  • Critical thinking
  • Computer skills
  • Punctual and dependable

Timeline

Installation Technician

Smith Enterprises Inc.
06.2023 - Current

Metal Pourer

Bocar US, Inc.
07.2022 - 05.2023

Production Member

Showa Aluminum Manufacturing
01.2017 - 05.2021

Associate of Applied Science - Cyber Security

Northwest Shoals Community College

High School Diploma -

Westfall High School

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Shy Mertins