Shy Mertins
Town Creek
Summary
Dynamic, Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Skilled in power tools operation
Overview
8
8
years of professional experience
Work History
Installation Technician
Smith Enterprises Inc.
Huntsville, AL
06.2023 - Current
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Followed all company guidelines regarding safety procedures when out in field.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Conducted regular maintenance checks on previously installed systems, prolonging their lifespan and improving overall system performance.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Continuously updated knowledge on industry trends and emerging technologies, enhancing skillset as an Installation Technician.
- Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
- Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
- Championed safety initiatives at worksites, minimizing risk of accidents or injuries during installations.
- Coordinated with logistics teams to ensure timely delivery of required materials for successful project completion.
- Ensured optimal network performance, conducting detailed assessments and adjustments as needed.
- Reduced repeat service calls with meticulous attention to detail during initial installations and repairs.
- Mastered use of diagnostic tools to swiftly identify and resolve technical issues, minimizing downtime.
- Served as mentor to new technicians, sharing best practices and technical knowledge to elevate team performance.
- Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Metal Pourer
Bocar US, Inc.
23727 Bibb Garrett Rd, Huntsville, Al 35671
07.2022 - 05.2023
- Ensured consistent metal quality by conducting routine testing and adjustments during the melting process.
- Optimized mold design for more efficient pouring, increasing overall output capacity.
- Enhanced workplace safety with thorough training and adherence to guidelines.
- Provided technical expertise on various metals, alloys, and casting methods to aid in product development efforts.
- Reduced energy consumption through optimization of furnace operations and temperature settings during pours.
- Coordinated with engineers on custom projects requiring specialized casting techniques or unique alloy mixtures.
- Mentored new hires on best practices for safe metal pouring procedures while providing hands-on assistance as needed.
- Maintained accurate records of all pours, tracking inventory levels and scheduling production accordingly.
- Collaborated with team members to ensure optimal furnace performance and metal quality.
- Implemented preventative maintenance on furnaces and other equipment to increase longevity and minimize downtime.
- Anticipated potential issues related to upcoming pours by routinely inspecting molds, materials, equipment conditions prior to use.
- Streamlined metal pouring processes, resulting in reduced waste and increased productivity.
- Supported continuous improvement efforts by actively participating in team meetings, sharing insights, and suggesting ways to enhance productivity or safety measures within the department.
- Contributed to cost-saving initiatives by identifying areas for improvement in resource usage throughout the facility.
- Worked closely with quality control teams to address any issues related to product defects or deviations from specifications.
- Adhered to strict environmental regulations regarding emissions, waste management, and recycling practices within the foundry environment.
- Performed visual and physical inspections of finished products to check quality.
- Operated equipment such as cranes, forklifts and pallet jacks.
- Poured and regulated flow of molten metal into molds and forms to produce ingots or other castings.
- Clamped, secured and cleaned casting molds.
- Pulled levers to lift ladle stoppers and allow molten steel to flow to specified heights.
Production Member
Showa Aluminum Manufacturing
10500 Oday Harrison Rd. Mt Sterling, Ohio
01.2017 - 05.2021
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Played a key role in reducing lead times for customer orders through efficient scheduling and resource allocation strategies.
- Collaborated with team members to achieve daily production goals and maintain a positive work environment.
- Ensured timely completion of projects by coordinating efforts with other departments, such as logistics and procurement.
- Consistently met or exceeded individual performance targets while maintaining a focus on teamwork and collaboration.
- Reduced downtime for machinery by implementing regular maintenance schedules and troubleshooting issues promptly.
- Utilized technical skills to operate complex machinery effectively, ensuring consistent output throughout shifts.
- Increased overall product quality through adherence to strict manufacturing guidelines and standards.
- Participated in lean manufacturing initiatives, driving process improvements to further increase productivity levels within the facility.
- Trained new employees on company procedures, helping them become productive members of the team quickly.
- Provided valuable input during team meetings, offering suggestions for continuous improvement initiatives.
- Implemented quality control measures that resulted in reduced defects and increased customer satisfaction.
- Demonstrated adaptability in handling various tasks on the production line, from assembly to quality control inspections.
- Enhanced communication between shifts by providing thorough updates on completed tasks and pending issues during shift handovers.
- Supported inventory management efforts by accurately tracking materials used during production processes.
- Assisted supervisors in monitoring employee performance, providing feedback for improvements when necessary.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Assembled products according to changing daily work orders and specific customer needs.
- Collaborated with other departments to optimize production workflows.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Performed general equipment maintenance and repair to minimize downtime.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Reviewed production schedules and streamlined processes.
Education
Associate of Applied Science - Cyber Security
Northwest Shoals Community College
Muscle Shoals, AL06-2026
High School Diploma -
Westfall High School
Williamsport, OH05-2014
Skills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Troubleshooting skills
- Problem analysis
- Field service
- Outdoor installations
- Software configuration
- Job planning
- Specialty tools
- Quality assurance
- Repair services
- Installation planning
- Diagnostic testing
- Hardware assembly
- Material testing
- Temperature control
- Waste reduction
- Pattern making
- Quality inspection
- Finishing techniques
- Metal casting techniques
- Alloy knowledge
- Pouring accuracy
- Molten metal handling
- Precision measuring tools
- Quality control measures
- Lean manufacturing principles
- CNC machine operation
- Furnace operation
- Teamwork and collaboration
- Problem-solving
- Safety protocol adherence
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Effective communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Safety compliance
- 5S methodology
- Production monitoring
- Equipment operation
- Analytical thinking
- Self motivation
- Manufacturing background
- Hand and power tools
- Machine operation
- Electrical troubleshooting
- Pneumatics and hydraulics
- Lockout and tagout procedures
- Packaging and labeling
- Operational efficiency
- Standard operating procedures
- Health and safety compliance
- Hazardous materials handling
- Manufacturing operations
- Order fulfillment
- Workflow optimization
- Troubleshooting
- Assembly line
- ISO standards
- Mechanical aptitude
- CNC operation
- Measurement tools
- Hand tool proficiency
- Electrical safety
- Heavy lifting
- Machinery operation
- Hand tools
- Precision measurement
- OSHA compliance
- Quality assurance standards
- Shipping coordination
- Hazardous material handling
- Forklift certification
- RFID tools
- Equipment calibration
- Reliability
- Critical thinking
- Computer skills
- Punctual and dependable
Timeline
Installation Technician
Smith Enterprises Inc.
06.2023 - Current
Metal Pourer
Bocar US, Inc.
07.2022 - 05.2023
Production Member
Showa Aluminum Manufacturing
01.2017 - 05.2021
Associate of Applied Science - Cyber Security
Northwest Shoals Community College
High School Diploma -
Westfall High School