Shya Stokes
New Castle ,DE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to work. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Day Camp Counselor
YMCA
Bear, DE
06.2024 - 08.2024
- Boosted campers'' self-esteem through positive reinforcement and recognition of their achievements.
- Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
- Built and maintained positive relationships with campers, staff, and families.
- Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
- Developed strong relationships with parents, providing regular updates on their child''s progress and addressing any concerns.
- Kept all camper and work areas neat, clean and organized.
- Provided first aid assistance when needed, prioritizing camper health and well-being at all times.
- Ensured camper safety by closely monitoring activities and adhering to established protocols.
- Supervised meal times, promoting healthy eating habits and good table manners among participants.
Student Esthetician
Schilling Douglas
Newark, DE
01.2024 - 06.2024
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
- Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
Team Lead
Urban Air Adventure Park
Newark, DE
03.2021 - 04.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
Nursing
Delaware Technical Community College
DEDelaware State University
Dover, DESkills
- Sanitation maintenance
- Superior attention to detail
- Problem-solving abilities
- Safety measures
- Customer Service
- Reliability and punctuality
- Patience and composure
Certification
CPR children /adult
Timeline
Day Camp Counselor
YMCA
06.2024 - 08.2024
Student Esthetician
Schilling Douglas
01.2024 - 06.2024
Team Lead
Urban Air Adventure Park
03.2021 - 04.2024
Delaware State University
Nursing
Delaware Technical Community College