Shyakyla Duncan
Houston,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Insurance Inspector
National Insurance Inspection Services
08.2024 - Current
- Identify insurance coverage limitations with thorough examinations of claims documentation and related records.
- Look for problems that could lead to future claims, such as safety issues, construction defects, and environmental concerns
- Look for signs of insurance fraud
- Take all requested photos
Occupant Home Inspector
Field Pros
08.2023 - Current
- Performs detailed inspections of all major home systems including plumbing, electrical, HVAC, roofing, foundation, and exterior components.
- Recognize and documents potential safety hazards like faulty wiring, asbestos, or carbon monoxide issues.
- Record inspection details accurately and analyzing findings to provide an accurate picture of the property's condition.
- Take Requested photos
Accounts Receivable Coordinator
Meador Staffing
10.2019 - 05.2021
- Reduced manual data entry errors by implementing a robust system for importing transaction information from external sources.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
- Assisted in the implementation of a new accounting software system, improving overall functionality and user experience.
Collection Representative
City of Baytown Utility Billing
06.2016 - 07.2017
- Collected cash, checks and wired payments daily from customer.
- Maintained records of all customers with outstanding balances.
- Maintained a great check and balance at the end of each day.
- Communicated via phone and email with customers daily.
Education
No Degree - Accounting And Finance
Lone Star College
Houston, TX05-2028
Skills
- Teamwork and collaboration
- Customer service
- Team leadership
- Problem-solving abilities
- Attention to detail
- Time management
- Self motivation
- Multitasking
- Claims processing
- Computer skills
- Excellent communication
- Organizational skills
Timeline
Insurance Inspector
National Insurance Inspection Services
08.2024 - Current
Occupant Home Inspector
Field Pros
08.2023 - Current
Accounts Receivable Coordinator
Meador Staffing
10.2019 - 05.2021
Collection Representative
City of Baytown Utility Billing
06.2016 - 07.2017
No Degree - Accounting And Finance
Lone Star College
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