Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Shyamalee Rathnayake

Shyamalee Rathnayake

Summary

Adaptable Chief Nursing Officer possessing [Number] years of extensive experience as [Job Title] in hospital setting. Dynamic and educated with clear articulation and communication skills. Represents nursing department to senior management and delivers quality nursing management. Talented at proactively addressing problematic situations in stressful settings and resolving disputes fairly. Patient-focused [Job Title] with expertise in leading interdisciplinary teams within fast-paced clinical environments. Well-versed in planning and directing daily functions and improving delivery of patient care. Excellent communicator to align nursing services with patient needs. Astute Director of Nursing offering more than [Number] years of experience and expertise in providing high-quality care to patients across entire healthcare continuum. Successful in improving delivery of care and patient satisfaction. Developed and launched highly effective [Type] program. Forward-thinking Director of Nursing offering more than [Number] years of experience advocating on behalf of highly skilled nurses and patients. Proven history in leading teams and achieving high-quality patient care, outcomes and quality measures. Works productively with healthcare leaders and facility management to achieve program success. Proactive and bilingual Director of Nursing well-versed in quality assessments, personnel supervision and performance reviews. Enthusiastic healthcare leader eager to care for patients while overseeing facility responsibilities including budgets and inventory. Experience managing nursing program budgets, training and special programs. Enthusiastic Director of Nursing offering [Number] years of success in improving overall patient outcomes while driving organizational growth. Polished and driven with desire to work in challenging environments with [Type] patients. Personable Director of Nursing with success in introducing changes to increase regulatory compliance and decrease patient stays. [Number] years of proven success providing direct supervision, outstanding nursing care and commitment to quality assurance. Established Director of Nursing with success integrating staff education resources and reducing infection rates through CQIs. Experienced in interviewing, hiring and mentoring valuable employees. Offering successful career history spanning more than [Number] years. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State]. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Chief Nursing Officer

Lady Ridgeway Hospital For Children (LRH)
01.2010 - Current
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Supervised staff of [Number] registered nurses, [Number] licensed practical nurses and [Number] certified nursing assistants.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Investigated and reported all incidents per hospital policies.
  • Maximized staff and patient protections by enforcing optimal disease prevention protocols.
  • Designed and implemented standards of care for nursing and patient care.
  • Answered questions and addressed concerns from employees within [Type] timeframe via email, phone and in person.
  • Coordinated patient care services and managed clinical cost control.
  • Recruited new professional staff members and implemented comprehensive training programs.
  • Oversaw nursing staff at major hospital with [Number] professionals.
  • Assisted with preparation of budget and expense reports.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Motivated and supervised [Number] [Job title] and [Job title] in delivering quality patient care.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Supervised team of [Number] pharmacy technicians.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Developed policies and procedures for effective pharmacy management.
  • Collaborated with store manager to maintain daily operations.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Increased patient satisfaction scores by [Number]% within [Timeframe].
  • Assessed [Type] and [Type] metrics and adjusted operational plans to uphold quality standards.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Identified new areas of scientific research and provided internal training.
  • Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by [Number]% system-wide.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Collaborated with national and international organizations to leverage industry connections.
  • Managed application processes for facility certifications with [Type] education programs.

Student Nurse

School Of Nursing Colombo
01.2008 - 01.2013
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Administered close patient care, checked vital signs and monitored telemetry.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Built rapport with patients and members of patients' support systems.
  • Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
  • Delivered exceptional care to patients by helping with mobility and daily living requirements.
  • Cared for each patient according to care plan and physicians' instructions.
  • Monitored each patient to meet appropriate care and document status changes.
  • Changed out and monitored bandages, catheters and IVs.
  • Researched different diagnoses to become familiar with presentation and treatment protocols.
  • Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
  • Completed medical facility experience while under supervision of qualified staff.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Coordinated meal and snack deliveries, assisted with feeding and charted intake for review.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Transported patients between unit rooms and scanning locations for diverse procedures.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Completed skilled phlebotomy tasks to obtain needed biological specimens for laboratory testing.
  • Helped physicians complete procedures such as lumbar punctures by supporting patients and organizing necessary supplies.
  • Helped coordinate work of unit volunteers.

Education

Bachelor of Science - Nursing

International Institute of Health Sciences
Colombo,sri Lanka
2019

Bachelor of Science - Nursing

International Institute of Health Sciences (IIHS)
Colombo,sri Lanka
2012

High School Diploma -

College of Nursing
Colombo,sri Lanka
2007

Skills

  • Policy and Procedure Adherence
  • HIPAA Requirements
  • Training and Development
  • Nursing Staff Supervision
  • Operational Procedures
  • Disease Prevention Education
  • Medical Issues Management
  • Nursing Process
  • Operational Standards
  • Staff Scheduling
  • Expense Report Preparation
  • Records Maintenance
  • Needs Assessment
  • Acute Rehabilitation
  • Staff Mentoring
  • Quality Improvement Activities
  • Nursing Protocols
  • Continuous Improvements
  • Facility Inspections
  • Safety Protocols
  • Patient Treatment Planning
  • Problem Resolution
  • Health Information Systems (HIS)
  • Treatment Plan Implementation
  • Acute Care
  • Facility Oversight
  • Reading Comprehension
  • Family Planning
  • Planning Processes
  • EMR Systems
  • Administrative Staff Supervision
  • Patient Admission
  • Strategic Planning
  • Staff Support
  • Regulatory Compliance
  • Patient Care Services Coordination
  • Patient Care Management
  • Infection Control
  • Resource Allocation
  • Nursing Operations Reconstruction
  • Medicare Compliance
  • Personnel Management
  • Recruitment and Staffing
  • Electronic Medical Record
  • Floor Assignments
  • Sage 50 Accounting
  • Patient Condition Assessment
  • Federal Statutes
  • In-Service Education Planning
  • Seasoned in Medical Clinical Procedures
  • Rehabilitation Programs
  • Healthy Meal Preparation
  • Clinical Quality Program Standards
  • Human Resource Management
  • Clinical Staff Management
  • Profitability Strategies
  • Quality Assurance Controls
  • Accreditation Coordination
  • Recordkeeping
  • Fundraising

Additional Information

• Following ward management and super vision in post basic school of nurcing-colombo-PBCN

• Completed 6.month midwifery course at college of nursing Colombo

• I Have basic computer Knowledge

• Basic knowledge of statistics software (SPSS)

• Fluency in Reading, writing, speaking & lessening of Sinhala & English languges.

• Excellent communications skills.

• Mutual understanding ,Analytical skills & flexibility in team work

Timeline

Chief Nursing Officer

Lady Ridgeway Hospital For Children (LRH)
01.2010 - Current

Student Nurse

School Of Nursing Colombo
01.2008 - 01.2013

Bachelor of Science - Nursing

International Institute of Health Sciences

Bachelor of Science - Nursing

International Institute of Health Sciences (IIHS)

High School Diploma -

College of Nursing

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Shyamalee Rathnayake