SHYAN MCPIKE
Saint Joseph,MO
Summary
Reliable Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My goal is to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. I seek challenging opportunities where I can fully use my skills for the success of the organization.
Creative problem solver, Proactive, Motivatede and hard working. Technologically savvy, Outgoing, people person, Customer service mindset, Proficient sales person,
Overview
14
14
years of professional experience
Work History
Inspection Engineer
Gray Manufacturing Company
Saint Joseph, MO
03.2023 - Current
- Monitored quality of incoming parts to ensure conformance with customer requirements.
- Conducted dimensional inspections using precision measuring instruments such as micrometers, calipers and gauges.
- Performed non-destructive testing on materials to detect flaws or irregularities in welds, castings and other components.
- Verified that production processes met established quality assurance standards.
- Maintained records of inspection results and reported any discrepancies to management personnel.
- Evaluated suppliers' products for conformance with contractual agreements and industry standards.
- Reviewed blueprints, drawings, models, schematics and other engineering documents prior to release into production.
Front Desk
Knockouts Haircuts for Men
08.2019 - 12.2021
- I checked in clients for their haircuts, made sure inventory was correct in the computer, kept up with advertising, input weekly schedules, made sure stations were stocked, answered incoming calls and set new appointments.
Sales Agent
02.2018 - 05.2019
- This was a work from home position
- Took incoming calls to assist customers in finding a rental car to suit their needs
- Scheduling rentals throughout the U.S, Canada, the U.K., Ireland and Germany based on availability
- Help customers with their memberships
- Keep up with any changes to inventory, policies and promotions all while making sure I was meeting required metrics.
Center Sales
Uhaul Moving and Storage
05.2016 - 01.2018
- Routinely helped as many as 300 customers each day in a high volume environment
- Maintain thorough knowledge of product and service offerings in order to accurately answer all questions and efficiently recommend correct offerings
- Document all customer inquiries and comments thoroughly and quickly
- Greeted customers in a timely fashion, while quickly determining their needs
- Answered customers questions about product availability and schedule their reservations.
Dispatcher/Bookkeeper
01.2015 - 08.2016
- This is a family owned trucking company for which I worked in the office dispatching loads for drivers
- I also kept up with bookkeeping and logs
- This consisted of making and receiving calls to keep our drivers on the road.
Customer service/Sales associate
06.2010 - 12.2015
- Assist customers in finding their apparel
- Merchandised sales racks to increase customer engagement and store revenues
- Placed special orders for out of stock items or unique sizes
- Kept clothing racks neatly organized and fully stocked.
Education
Fourth year graduate -
01.2010
Some College (No Degree) - Business Administration
Missouri Western State University
Saint Joseph, MOSkills
- Creative problem solver
- Proactive
- Motivated and hard working
- Technologically savvy
- Outgoing people person
- Customer service mindset
- Proficient sales person
- Reliable
- Data Interpretation
- Visual Inspection
- Non-Destructive Testing
- Understanding of CAD software
- Blueprint Interpretation
Timeline
Inspection Engineer
Gray Manufacturing Company
03.2023 - Current
Front Desk
Knockouts Haircuts for Men
08.2019 - 12.2021
Sales Agent
02.2018 - 05.2019
Center Sales
Uhaul Moving and Storage
05.2016 - 01.2018
Dispatcher/Bookkeeper
01.2015 - 08.2016
Customer service/Sales associate
06.2010 - 12.2015
Fourth year graduate -
Some College (No Degree) - Business Administration
Missouri Western State University
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