Shyane Alexander
Magna,UT
Summary
Dynamic sales associate with a proven track record at National Product Sales, excelling in customer service and cash handling. Adept at building rapport to foster loyalty and drive repeat business. Strong problem-solving skills and teamwork capabilities contributed to enhanced store performance and customer satisfaction. Committed to maintaining high standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
National Product Sales
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Quality Control Inspector
Zero Defect Delivery
12.2019 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Concession Worker
Redwood Drive In Theatre
01.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Cyprus High School
Magna, UT05.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Cash handling accuracy
- Store opening and closing
Timeline
Sales Associate
National Product Sales
03.2024 - Current
Quality Control Inspector
Zero Defect Delivery
12.2019 - Current
Concession Worker
Redwood Drive In Theatre
01.2018 - 08.2018
High School Diploma -
Cyprus High School
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