Shyann Belmar

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
• Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
• Assisted disabled clients to support independence and well-being.

• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Enforced company policies and regulations with employees.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Regulated pricing, inventory count and supply during shift hours.
• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Processed debit and credit card and electronic check payments.

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• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
• Trained new personnel regarding company operations, policies and services.
• Communicated professionally with colleagues, freelancers and clients.
• Managed timely and effective replacement of damaged or missing products.
• Followed-through on all critical inter-departmental escalations to increase customer retention rates.
• Implemented and developed customer service training processes.
• Investigated and resolved customer inquiries and complaints quickly.
• Promoted available products and services to customers during service, account management and order calls.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Engaged in learning and development opportunities to promote continued performance improvement.
• Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
• Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Processed debit and credit card and electronic check payments.

+ Edit or add your own

• Used consultative sales approach to understand customer needs and recommend relevant offerings.