Shyann Brown
Riverdale,GA
Summary
Experienced manager dedicated to team building, leading and motivating to promote engaged, empowered work culture. Proficient in leadership, planning and organizational skills. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Project Team Leader
Walmart
Atlanta, GA
05.2023 - 05.2024
- Reviewed product development budgets, expenditures and research
- Distinguished product issues and gathered information on customer experiences
- Conducted product inspections to meet organizational and industry standards and requirements
- Built and installed cabinets, countertops and shelving to provide additional storage and working spaces
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning
- Assisted with coordination of daily activities for projects.
- Facilitate communication between team members by providing clear direction on tasks, responsibilities, deadlines.
- Lead team in developing project plans and timelines to ensure successful completion of projects.
EXECUTIVE ASSISTANT
Eyris Consulting
Atlanta, GA
12.2021 - 04.2023
- Prepared meeting agendas and briefing papers for members of board of directors and executive team
- Contributed to smooth business operations by planning and organizing meetings and conferences
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Managed complex calendar scheduling with focus on proper allocation of executive availability
- Monitored incoming correspondence, emails, snail mail and other publications for management members.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
INVENTORY CONTROL CAPTAIN
Variety Wholesalers
Newnan, GA
10.2021 - 01.2023
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolve variances
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records
- Examined levels of supplies and material to determine shortages
- Oversaw receiving and inventory management to keep stock within optimal levels
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
Area Supervisor
Ross Dress for Less
Marble Falls, TX
08.2019 - 09.2021
- Maintained a high level of awareness on the sales oor to create a safe and secure shopping environment for everyone
- Supported the management team as needed in all areas including opening and closing the store, running reports, facilitating training, and delegating tasks and driving sales
- Adhered to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules
- Was responsible for payroll administration including daily punch edits, Associate scheduling compliance, payroll transmission and Payroll reporting as needed
- Trained and coached Associates on cash registers, shortage control policies and other Front End procedures
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Shift lead
Taco Bell/ Tacala
Marble Falls, TX
01.2019 - 02.2021
- Provided support to team and identified opportunities to enhance operational effectiveness
- Balanced cash drawers and prepared cash deposits
- Assisted Manager in inventory counts daily
- Organized shift schedules for team members
- Conducted performance reviews and shared feedback with both upper management and team members
- Supervised employees and assisted with tasks as necessary
- Mitigated customer issues and transgressions and managed conflicts
Team Trainer
Rack Room Shoes
Marble Falls, TX
02.2018 - 06.2019
- Conducted training sessions to orient staff in product knowledge, business practices and safety procedures, resulting in improved customer satisfaction ratings by 30%
- Delivered ongoing employee development sessions with team members to hone skills and promote career development
- Observed sales encounters and collected feedback, results, and performance data of trainees after sessions
- Coordinated with store managers and supervisors to identify training needs to provide coaching to enhance employee performance
- Assisted in the development and implementation of new policies, procedures, and initiatives to enhance the overall customer experience.
Education
High School Diploma -
Forest Park High School
Forest Park, GA05-2019
Skills
- Operations Management
- Product Knowledge
- Relationship Management
- Office equipment proficiency
- Logistics
- Facilitation
- Project Management
- Team Building
- Customer Service
- Visual Merchandising
- Advanced MS Office Suite
- Filing and data archiving
- Human Resources Management (HRM)
- Schedule Management
Timeline
Project Team Leader
Walmart
05.2023 - 05.2024
EXECUTIVE ASSISTANT
Eyris Consulting
12.2021 - 04.2023
INVENTORY CONTROL CAPTAIN
Variety Wholesalers
10.2021 - 01.2023
Area Supervisor
Ross Dress for Less
08.2019 - 09.2021
Shift lead
Taco Bell/ Tacala
01.2019 - 02.2021
Team Trainer
Rack Room Shoes
02.2018 - 06.2019
High School Diploma -
Forest Park High School