Shyann Dumont
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Kaladi Brothers Coffee Co
03.2022 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Front Desk Receptionist
Land & Sea Aviation Alaska
08.2021 - 02.2022
- Along with managing emails, phone calls, and customers, I would also maintain the airplanes, making sure the entire facilities is clean and presentable for students.
- Helped maintain accurate records of student attendance, grades, and other relevant information for teacher reference.
- Implemented organizational systems for file management, reducing errors and improving efficiency within the office.
Kitchen Staff
L'Aroma Bakery & Deli
05.2020 - 08.2021
- While becoming a shift lead and primary opener, I would complete inventory orders to our central bakery.
- This also consisted of cleaning the café regularly between customers, cashing out customers, and taking customers' food orders.
- Along with these duties I would train and show new employees the function of the bakery.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Front Desk Sales Manager
Alaska Fitness
10.2018 - 03.2020
- While developing a relationship with the existing gym members and customer base, I would also help our new possible members in feeling welcomed.
- This would include greeting customers and instructing some on how to properly use equipment for most desirable results.
- Alongside with marketing and commerce, I would also complete gym laundry, make protein shakes for members, and make sure the facilities were clean.
Kitchen Staff
Papa Murphy's Williams Pizza Co.
06.2016 - 08.2018
- While being the youngest team member at the time, I was the primary store opener and would train new employees in daily tasks
- Along with opening the store, I would prepare daily stock and check the days' inventory
- This all coincided with greeting customers, taking and making orders, and operating the POS
Education
High School Diploma -
East Anchorage High School
Anchorage, AK05.2020
Skills
- SEO/SEM Marketing
- Conflict Resolution
- Attention to Detail
- Organization
- Time Management
- Flexibility & Multitasking
- Inventory management
- Financial reporting
- Team leadership
Timeline
Assistant Manager
Kaladi Brothers Coffee Co
03.2022 - Current
Front Desk Receptionist
Land & Sea Aviation Alaska
08.2021 - 02.2022
Kitchen Staff
L'Aroma Bakery & Deli
05.2020 - 08.2021
Front Desk Sales Manager
Alaska Fitness
10.2018 - 03.2020
Kitchen Staff
Papa Murphy's Williams Pizza Co.
06.2016 - 08.2018
High School Diploma -
East Anchorage High School
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