Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyann Giddens

Norristown,PA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Dave & Buster's
Plymouth Meeting, PA
02.2020 - Current
  • Trained an average of three new team members per month, ensuring all new hires were effectively onboarded and equipped with the necessary skills for success.
  • Exhibited leadership through multitasking and cross-training in multiple roles to support team operations.
  • Handled incoming phone calls on behalf of management, providing professional communications, and assisting with inquiries
  • Provided fast, friendly, and accurate checkout service while promoting sales and store policies.
  • Worked private party events, handling food service, guest assistance, and event logistics to ensure customer service.

Cashier

DSW Shoe Warehouse
King Of Prussia, PA
09.2018 - 12.2019
  • Assured a positive work environment while executing sales strategies.
  • Promoting new and outstanding deals to drive customer engagement and revenue.
  • Operated the cash register efficiently while providing excellent customer service and handling transactions accurately

Dining Room Server

Brightviewseniorliving
East Norriton, PA
09.2016 - 12.2018
  • Ensuring a clean and welcoming environment for residents.
  • Assisted with meals, and cleaned up after every meal.
  • Fostered positive relationship's to promote a comfortable and healthy atmosphere

Education

Communications

Montgomery County Community College
Blue Bell, PA

Skills

  • Appointment confirmation
  • Departmental support
  • Mail distribution
  • Cash register operation
  • Clear communication
  • Sales transactions
  • Promotions and discounts
  • Team leadership and supervision
  • Multitasking
  • Communication
  • Policy development
  • Data analysis
  • Organizational skills
  • Public speaking
  • Training and mentoring

Timeline

Front Desk Receptionist

Dave & Buster's
02.2020 - Current

Cashier

DSW Shoe Warehouse
09.2018 - 12.2019

Dining Room Server

Brightviewseniorliving
09.2016 - 12.2018

Communications

Montgomery County Community College
Shyann Giddens