Shyann Hale
Accounts Payable Supervisor
Carson,California
Summary
Knowledgeable and dedicated professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Works effectively with cross-functional teams in ensuring operational and service excellence. Dependable person with dedication to exceeding goals and fostering customer retention. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with a passion for developing relationships and cultivating partnerships
Overview
10
10
years of professional experience
Work History
Accounts Payable Supervisor
Epost Global
Rancho Dominguez, CA
10.2016 - Current
- Reported on status of accounts payable. Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Preform monthly close entries and reporting.
- Fostered and maintained vendor and client relationships through on going communications via email and phone. Handled billing plans and physical contracts with vendors.
- Oversaw monthly accounting close process for timely and accurate reporting of financial information.
- Interpreted management directives to define and document administrative staff processes.
- Prepared daily profit and loss reports to assist business leaders with key decision making and strategic operational planning.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using SAP & Quickbooks.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed approximately 100 incoming calls, emails and faxes per day from vendors
- Prepared vendor invoices and processed incoming payments.
- Maintained payable shared email inbox and digitized invoices for processing.
- Yearly tax1099 reporting
Operations Dispatch Lead
RR Donnelley
Torrance, CA
03.2013 - 10.2016
- Managed logistics operations to meet customer expectations and financial standards and policies. Within complex, fast-paced and challenging logistics environment.
- Accountable for dispatching and assigning vendors based on client demands and service requirements. Took fast action to bring aboard new vendors when conditions and pricing is effective.
- Worked together with several departments commercial, operations and customer service in order to provide appropriate level of service.
- Handled daily heavy flow of paperwork. Analyzed departmental documents for appropriate distribution and filing. Maintained up to date and orderly records.
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Received incoming calls and messages and addressed or triaged phone requests from both customers and management.
- Worked with customer to schedule and manager their transportation requirements and needs.
- Mentored new team members on sales software system operation.
- Addressed customer needs to schedule and mange their transportation requirements
- Monitored a team of 4-6 drivers locations in field and solved discrepancies to keep team on-track.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
Education
Bachelor of Arts - Political Science And Communication Studies
California State University of Long Beach
Long Beach, CA 01.2012 - 06.2016
Skills
Ability to create a rapport with a diverse workforce
Charismatic and confident public speaker
Software proficiency covering a wide variety of applications such as Microsoft Excel, SAP, Quickbooks, & Billcom
Flexible team player who thrives in environments that require the ability to prioritize and juggle multiple projects
Account reconciliation
Data entry
File and database management
Quick learner with the ability to adapt
Invoicing and collections
Expense reports
Month-end reports
Timeline
Accounts Payable Supervisor
Epost Global
10.2016 - Current
Operations Dispatch Lead
RR Donnelley
03.2013 - 10.2016
Bachelor of Arts - Political Science And Communication Studies
California State University of Long Beach
01.2012 - 06.2016