Shyann Pierce
Richland
Summary
Highly organized administrative assistant with 6+ years of experience supporting executives, managing schedules, and coordinating operations in fast-paced environments. Proven ability to manage complex calendars, prepare meetings, and handle confidential information with professionalism and discretion. Strong collaborator with exceptional attention to detail, communication skills, and the ability to prioritize competing demands. Seeking a Administrative Assistant role supporting senior leadership.
Overview
11
11
years of professional experience
Work History
Advisor Assistant
Catalyst Wealth Strategies
06.2023 - Current
- Support advisors and leadership with scheduling, client coordination, and administrative tasks in a fast-paced financial environment.
- Manage calendars, coordinate meetings, and prepare documentation to ensure efficient use of executive time.
- Client Appreciation event planning and coordination.
- Communicate with clients and internal stakeholders via email and secure platforms, maintaining professionalism and confidentiality.
- Process financial transactions and maintain accurate records in CRM systems with strict attention to compliance.
- Assist with preparation of materials and documentation for client meetings and presentations.
Office Coordinator
Oasis Physical Therapy
09.2022 - 06.2023
- Managed complex scheduling for a high-volume clinic, resolving conflicts and optimizing provider availability.
- Coordinated administrative workflows, ensuring smooth daily operations and timely completion of tasks.
- Communicated with patients, providers, and external partners to coordinate appointments and resolve issues.
- Handled billing, insurance verification, and data entry with strong attention to detail.
Administrative Assistant
Grandridge Eye Clinic
03.2018 - 09.2022
- Supported multi-provider schedules, coordinating appointments and managing patient flow efficiently.
- Assisted with administrative tasks including documentation, referrals, and insurance authorizations.
- Maintained strict confidentiality while handling sensitive patient information.
Lead Clerk
WinCo Foods
08.2015 - 03.2018
- Supervised team operations in a fast-paced environment, ensuring efficiency and excellent customer service.
- Resolved customer concerns and supported staff through conflict resolution and coaching.
- Managed cash handling and end-of-day reconciliation processes.
Education
High School Diploma -
Kamiakin High School
Kennewick, WA06-2014
Skills
- Schedule Management
- Meeting Coordination & Preparation
- Administrative Support
- Zoom & GoTo Meeting
- Google Suite & Microsoft Office
- CRM Systems
- Data Management
- Highly Organized
- Confidentiality
- Professional Communication
- Team collaboration
Timeline
Advisor Assistant
Catalyst Wealth Strategies
06.2023 - Current
Office Coordinator
Oasis Physical Therapy
09.2022 - 06.2023
Administrative Assistant
Grandridge Eye Clinic
03.2018 - 09.2022
Lead Clerk
WinCo Foods
08.2015 - 03.2018
High School Diploma -
Kamiakin High School