SHYANNE BEBEE
Grand Ledge,Michigan
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Telecommunications Lineman
Master Electric telecommunication
08.2024 - 10.2024
- Provided a clean and safe work place
- Installed new fiber
- Worked on both dead and energized lines.
- Removed old poles and hardware and replaced with new equipment.
Call Center Representative
Consumers Energy
06.2019 - 07.2020
- Took incoming calls
- Data entry
- Handled upset customers in a professional manor
- Managed approximately 60 calls, emails, and faxes per day from customers
Dispatcher
Square One Transport & Logistics
08.2018 - 11.2019
- Data entry
- Managed more than 30 calls and bids a day
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Firefighter/Emergency Medical Technician
Grand Ledge Area Fire Department
11.2016 - 01.2019
- Responded to emergency calls Promptly
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Education
Certificate of Completion - Utility Line workers program
Lansing Community College
Lansing, MI07-2024
Associate of Applied Science -
Lansing Community College
Lansing, MI01.2022
High School Diploma -
Grand Ledge High School
Grand Ledge, MI01.2016
Skills
- Emergency vehicle operation
- Triaging
- Self-motivated
- Team leadership
- Schematic reading
- Customer support
- Problem-solving skills
- Data entry
- Customer service
- Call center customer service
Certification
- EMT Certification
- CPR Certification
- BLS Certification
- Utility Lineworker Program certificate of completion
- Traffic control saftey training certification
Accomplishments
- Thomas Roush Leadership Award
- Student Council
- Hazardous Materials First Responder Awareness Level
- Rescue/Extrication Awareness
- IAFF Fire Ground Survival Awareness Course
- Operation Lifesaver Rail Saftey For Emergency Responders Course
Timeline
Telecommunications Lineman
Master Electric telecommunication
08.2024 - 10.2024
Call Center Representative
Consumers Energy
06.2019 - 07.2020
Dispatcher
Square One Transport & Logistics
08.2018 - 11.2019
Firefighter/Emergency Medical Technician
Grand Ledge Area Fire Department
11.2016 - 01.2019
Associate of Applied Science -
Lansing Community College
High School Diploma -
Grand Ledge High School
- EMT Certification
- CPR Certification
- BLS Certification
- Utility Lineworker Program certificate of completion
- Traffic control saftey training certification
Certificate of Completion - Utility Line workers program
Lansing Community College
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