Summary
Overview
Work History
Education
Skills
Timeline
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SHYANNE DONAHUE

BOYNTON BEACH

Summary

Dynamic professional with a proven track record at Nothing Bundt Cakes, excelling in customer service and teamwork. Recognized for producing high-quality baked goods while maintaining health standards. Adaptable and dependable, I effectively manage time and solve problems, ensuring customer satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

LEAD

Nothing Bundt Cakes
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.

BOAT DETAILER

PAT AND HILARY BOAT DETAILING SERVICES
01.2022 - 02.2023
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Collaborated with team members to complete large-scale yacht detailing projects on schedule and within budget constraints.
  • Improved the visual appeal of boats through meticulous waxing, polishing, and buffing of surfaces.
  • Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.

Patient Care Representative

Call 4 Health
02.2021 - 01.2022
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
  • Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
  • Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation.
  • Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.

SALES LEAD

Aeropostale
03.2019 - 03.2021
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Boosted sales performance by implementing strategic sales plans and effective team management.

Education

High School Diploma -

SANTALUCES HIGH SCHOOL
LANTANA FL
05-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible

Timeline

LEAD

Nothing Bundt Cakes
02.2025 - Current

BOAT DETAILER

PAT AND HILARY BOAT DETAILING SERVICES
01.2022 - 02.2023

Patient Care Representative

Call 4 Health
02.2021 - 01.2022

SALES LEAD

Aeropostale
03.2019 - 03.2021

High School Diploma -

SANTALUCES HIGH SCHOOL