Shyanne Evans

• Developed and maintained filing systems to facilitate easy access to information.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.

• Supported front desk operations as needed during busy periods or staff shortages without compromising quality of service provided at the concierge desk.
• Served as a knowledgeable resource for guests seeking local information or assistance in navigating the city''s public transportation system.
• Mentored new team members, sharing best practices and assisting with their training to ensure a smooth transition into their roles.
• Kept detailed records of guest preferences and requests in order to provide personalized service during future visits.

• Scheduled movies, entertainment, and other special events.
• Assisted with bathing, dressing and grooming, allowing residents to maintain independence and dignity.
• Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
• Engaged residents through events, small groups, and personal attention.

• Verified cleanliness and organization of storage areas and carts.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Ordering truck

helping build work schedule

Handling money drawer

training new employees

Counting stock

opening & closing store

restocking shelves when truck comes in

helping put new promotions up