Summary
Overview
Work History
Education
Skills
Quote
Certification
Timeline
GeneralManager
Shyanne Groom

Shyanne Groom

Full-time College Student
Dubuque,IA

Summary

Enthusiastic learner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in discernment. Motivated to learn, grow and excel in each work environment. Experienced with numerous years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

2
2
years of post-secondary education
2
2
Certifications
2
2
Language

Work History

Dog Breeder

Self-Employed
Viroqua, WI
01.2020 - Current
  • Increased animal health by designing detailed medication and exercise plans covering [Timeframe].
  • Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Fed, groomed and watered 2-3 times animals over a 12 hour period.
  • Oversaw payment, transfer and documentation for sales of animals to new private and commercial owners.
  • Stocked, cleaned and disinfected habitats of animals to protect animal health and wellbeing.
  • Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus when necessary.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Developed team communications and information for meetings.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Exceeded goals through effective task prioritization and great work ethic.

Private Tutor

Self-Employed
Dubuque, IA
09.2018 - Current
  • Drilled students on subject matter and used flashcards and writing techniques to improve recall.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Met with students and discussed educational goals and expectations.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Taught students remotely via pre-recorded and live video sessions.
  • Developed student confidence though attentive instruction in Mathematics, applying positive reinforcement strategies.
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.
  • Generated handouts and learning materials to enhance education.
  • Monitored student progress closely and used software resources to organize milestones and compile reports.
  • Arranged tutoring environment to support optimal learning.
  • Used positive reinforcement, repetition and review to help students master challenging material.
  • Traveled 20 miles to various locations to provide tutoring sessions to students in need.
  • Worked with students in classrooms or home environments to provide educational support.
  • Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Supported teacher instruction by discussing concepts and creating custom practice questions.
  • Made lessons interesting and engaging using art and visual aids to bolster learning.
  • Taught and assisted students in such areas as Mathematics and Spanish, creating tailored lesson plans and study guides on subject matter.

Construction Worker

Heartland Construction Services LLC
Viroqua, WI
05.2016 - 09.2020
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated heavy equipment to move materials and promote job efficiency.
  • Collected measurements and marked locations as part of project preparations.
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
  • Loaded and unloaded building materials used for construction.
  • Provided accurate measurements and estimates for all projects.
  • Helped project managers develop work schedules for overall projects and individual stages.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Handled construction tools and machinery to effectively complete assigned tasks.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Fully cooperated with family manager to deliver team-oriented atmosphere, which enabled completion of large-scale projects.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.

Produce Clerk

Eat Fresh Peaches
Viroqua, WI
06.2020 - 08.2020
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended product to customers, thoroughly explaining details.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.

Reading Aide

AmeriCorps
Dubuque, IA
01.2020 - 05.2020
  • Laminated teaching materials to increase durability under repeated use.
  • Organized and supervised games and other recreational activities to promote physical, mental and social development.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Observed students' performance and recorded relevant data to assess progress.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked closely with fellow co-workers and management to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.

Farm Hand

Blue Collar Holsteins
Kieler , WI
09.2019 - 12.2019
  • Administered feed supplements to cows and other livestock as directed by manager.
  • Assisted farmers with feeding and watering livestock, including cows, sheep, goats and pigs.
  • Observed animals and notified manager of any signs of illness.
  • Explained and demonstrated working techniques, practices and safety measures for permanent and migrant agricultural workers.
  • Cleared away animal waste by hosing out operational areas.
  • Examined dairy animals to detect illness, injury or disease.
  • Cleaned stalls, pens, and equipment using tools for optimal health of dairy animals.

Waitress

Borgen's Cafe
Westby, WI
01.2018 - 08.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Bussed and reset numerous tables per shift, working efficiently to keep dining room and work areas clean.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Displayed enthusiasm and promoted swift service to customers, successfully increasing referrals and walk-in business.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Upsold specialty items, wine selections and desserts to increase overall sales and exceed targets.

Farm Hand

Family Farm
Viroqua, WI
11.2006 - 08.2019
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Repaired farm vehicles, including tillers, tractors and trucks to maintain proper working order.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Removed rocks and prepared soil for planting.
  • Determined pest and weed issues and applied pesticides, herbicides and fertilizers.
  • Used organic cultivation practices as environmentally friendly practice to replace chemical insecticides.
  • Worked on cultivation plans for crop production operations.
  • Administered feed supplements to cows and other livestock as directed by family management.
  • Worked with farmers to introduce more modern mechanical milking equipment for optimized productivity.
  • Assisted farmers with feeding and watering livestock, including cows, sheep, goats and pigs.
  • Hired, trained, and supervised seasonal workers engaged in cultivation and harvest.
  • Operated tractors and self-propelled machinery to plow and fertilize soil.
  • Cultivated soil, sowed crops and controlled weeds by slashing or chemical spraying.
  • Observed animals and notified family management of any signs of illness.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Used Excel to record and document information regarding pesticide use, yields and costs.
  • Explained and demonstrated working techniques, practices and safety measures for permanent and migrant agricultural workers.
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Cleared away animal waste by hosing out operational areas.
  • Used grease guns and oil cans to lubricate and adjust farm equipment, including tractor and hydrolic equipment.
  • Monitored inventories of animal feed, planting supplies and farm tools to maintain smooth farm operations.
  • Used recognized breeding practices to stabilize and improve stock.
  • Assisted in farm animal breeding and raising procedures, including branding, dripping and shearing.
  • Fed animals 1-2 times per day by providing fresh straw and hay.
  • Inspected fields for crop condition and disease.
  • Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.
  • Planned schedule for crop rotation, plantings and harvest.
  • Planted ground crops between rows of trees and bushes to control weeds and soil temperatures.
  • Tended to crops, which included fruit trees, vegetable plants, medicinal plants and herbs.
  • Examined animals to detect illness, injury or disease.
  • Watered plants during growing seasons and closely monitored crops for growth progress or issues.

Education

High School Diploma -

Cornerstone Christian Academy
Viroqua, WI
08.2015 - 05.2019

Bachelor's - Elementary Education

Emmaus Bible College
Dubuque, IA
08.2019 - Current

Skills

Analytical skills

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Quote

Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin

Certification

DS 169 Mandatory Child Abuse Reporter

Timeline

Produce Clerk

Eat Fresh Peaches
06.2020 - 08.2020

DS 169 Mandatory Child Abuse Reporter

02-2020

Dog Breeder

Self-Employed
01.2020 - Current

Reading Aide

AmeriCorps
01.2020 - 05.2020

Farm Hand

Blue Collar Holsteins
09.2019 - 12.2019

Bachelor's - Elementary Education

Emmaus Bible College
08.2019 - Current

Private Tutor

Self-Employed
09.2018 - Current

Waitress

Borgen's Cafe
01.2018 - 08.2019

Construction Worker

Heartland Construction Services LLC
05.2016 - 09.2020

High School Diploma -

Cornerstone Christian Academy
08.2015 - 05.2019

Farm Hand

Family Farm
11.2006 - 08.2019

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Shyanne GroomFull-time College Student