Summary
Overview
Work History
Education
Skills
Timeline
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Shyanne Habeeb

Frisco,TX

Summary

Dynamic leader with proven expertise in customer relations and team motivation, honed across roles at Tommy Bahama to johnnie-O. Excelled in driving sales growth and enhancing team performance through effective supervision and staff development. Skilled in retail operations and customer service, consistently achieving targets and fostering brand loyalty.

Sold over $1 Million in merchandise from October 2022- October 2023 at Tommy Bahama.

Won multiple rewards by constantly being in the Top 100 for Sales at Tommy Bahama.

Promoted from Sales Associate to Brand Ambassador within 1 year at Tommy Bahama.

Helped open and run the johnnie-O Southlake store by merchandising the store, building clientele, and creating a positive work environment.

Overview

5
5
years of professional experience

Work History

Cashier

Stein Mart
02.2020 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

Tommy Bahama
06.2021 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Brand Ambassador

Tommy Bahama Restaurant
04.2023 - 11.2023
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Communicated product information with confidence and educated consumers about company.
  • Generated leads for future business opportunities by collecting customer contact information at the completion of sales.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.

Assistant Manager

Johnnie-o
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversee daily operations to maintain store cleanliness and organization.

Education

Bachelor In Business - Business

Collin County Community College
Plano, TX

GED -

Justin Wakeland High School
Frisco, TX
05.2021

Skills

  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Task Delegation
  • Workload Management
  • Retail Operations
  • Marketing knowledge
  • Sales Strategies
  • Sales Growth
  • Employee Performance Evaluations
  • Reporting and documenting
  • Employee engagement
  • Customer Service
  • Team Leadership
  • Problem Resolution
  • Problem-Solving
  • Time Management

Timeline

Assistant Manager

Johnnie-o
10.2023 - Current

Brand Ambassador

Tommy Bahama Restaurant
04.2023 - 11.2023

Sales Associate

Tommy Bahama
06.2021 - 04.2023

Cashier

Stein Mart
02.2020 - 11.2020

Bachelor In Business - Business

Collin County Community College

GED -

Justin Wakeland High School

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Shyanne Habeeb