Shyanne Hicks
Cincinnati,OH
Summary
Dynamic educator with a proven track record at A Better Childcare and Preschool, skilled in behavior modeling and student development. Successfully implemented engaging curriculum that fostered creativity and individual growth, achieving high parental satisfaction. Dependable worker who has been successful at providing fast, high-quality customer service to guests in public/serviced settings along with more experience in team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Teacher, Toddler Room
A Better Childcare and Preschool
Cincinnati, OH
01.2026 - Current
- Evaluated individual progress of toddlers, adjusting teaching strategies to meet diverse learning needs.
- Organized engaging educational play experiences that promoted creativity and exploration among children.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
- Achieved high levels of parental satisfaction through open communication and timely updates on their child''s growth and development.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Verizon Sales Representative
Next Level Marketing
Blue Ash, OH
12.2025 - 12.2025
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
- Processed cash and credit transactions accurately while managing the point-of-sale system.
- Adapted to high-pressure environments during peak service hours, ensuring efficient workflow.
Lead Teacher, Toddler Room
Tater Tots Childcare and Learning Center
Hamilton, OH
02.2025 - 12.2025
- Developed and implemented age-appropriate curriculum for toddlers, fostering cognitive and social development.
- Supervised daily activities to ensure a safe, nurturing environment for children.
- Collaborated with parents and caregivers to support child development goals through effective communication.
- Trained and mentored new educators on classroom management techniques and developmental milestones.
- Coordinated with staff to maintain compliance with health and safety regulations in the classroom setting.
- Maintained detailed records of each child''s developmental milestones, using this information to plan future lessons and provide personalized support.
Dip/Counter Clerk
United Dairy Famers Inc.
Oxford, OH
04.2023 - 06.2024
- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate inventory levels through regular stock checks and replenishment.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in training new staff on operational procedures and safety protocols.
- Monitor store cleanliness and organization, adhering to company standards.
Server
Skyline Chili
Oxford
03.2022 - 01.2023
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
- Processed cash and credit transactions accurately while managing the point-of-sale system.
- Adapted to high-pressure environments during peak service hours, ensuring efficient workflow.
Education
High School Diploma -
Talawanda High School
Oxford, OH05.2024
Skills
- Behavior modeling
- Safety awareness
- Staff development
- Training and mentoring
- Time management
- Payment handling
- Customer satisfaction
Certification
Adult & Child - First Aid and CPR
Timeline
Lead Teacher, Toddler Room
A Better Childcare and Preschool
01.2026 - Current
Verizon Sales Representative
Next Level Marketing
12.2025 - 12.2025
Lead Teacher, Toddler Room
Tater Tots Childcare and Learning Center
02.2025 - 12.2025
Dip/Counter Clerk
United Dairy Famers Inc.
04.2023 - 06.2024
Server
Skyline Chili
03.2022 - 01.2023
High School Diploma -
Talawanda High School