Shyanne Hoyt
East Lansing,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
Emerald Coast Scuba
06.2020 - 08.2020
- Taught daily swim instruction to students varying in age and skill levels.
- Maintained CPR and First Aid to ensure preparedness for emergencies during lessons.
- Promoted a fun learning environment through engaging activities and games to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Host
HomeGrown Brewing Company
10.2021 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Server
HomeGrown Brewing Company
02.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Medical Assistant
Eliete Womens Health
09.2022 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI05-2027
High School Diploma -
Oxford High School
Oxford, MI05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
- Team collaboration
- Effective time management
- Multitasking proficiency
- Patience and empathy
- Child supervision
- Creative thinking
- Customer service
- Medical terminology knowledge
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Timeline
Server
HomeGrown Brewing Company
02.2023 - 08.2024
Medical Assistant
Eliete Womens Health
09.2022 - 05.2023
Host
HomeGrown Brewing Company
10.2021 - 02.2023
Swim Instructor
Emerald Coast Scuba
06.2020 - 08.2020
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Bachelor of Science - Kinesiology
Michigan State University
High School Diploma -
Oxford High School
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