Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyanne Lumpkins

Buffalo,New York

Summary

My experiences and strong background with working directly with customers, adapting quickly to new tasks has strengthened my communication, problem solving, and organizational skills in delivering high quality services and hands on experience in fast paced work environments. I am dependable, reliability, initiative hardworking, and committed to continuous improvement. I am known for being dependable, organized, and detail oriented and the ability to remain calm and focused under pressure that helps ensure exceptional performance and outstanding results for my dedication to continuous learning and contributing to the success of the organization.

Overview

3
3
years of professional experience

Work History

Certified Nursing Assistant

Catholic Health
Buffalo, New York
10.2025 - Current

As Certified Nursing Assistant I treat every patient with dignity and respect, showing empathy and understanding even in challenging situations. I make sure that i am very dependable, maintaining professionalism, physically capable, adaptable, and follow safety and infection-control procedures at all times and able to work well as part of a healthcare team. Being a C.N.A is a possesses of blending compassion, communication, patience, and strong work ethic that allows them to provide high quality care to those in need.

Sales Associate

Pandora Jewelry
Buffalo, New York
07.2024 - Current

As a Pandora employee I strive to create a warm welcoming and personalized shopping experience, ensuring that each customer feels valued and appreciated. I am responsible for delivering exceptional customer service and have a strong emphasis on understanding and meeting the customers needs and resolve any issues or complaints effectively. Teamwork to me is an essential in fostering a positive and productive work environment. Overall, I embody the values of Pandora Jewelry through my dedication to exceptional service, teamwork, and the love for the brand, making a positive impact on both customers and the store's success.

Generalist

Macy's
Buffalo, New York
09.2024 - 01.2025

Assisting customers with inquiries and sales. Maintaining store appearance and organization. Managing inventory and stock levels. Operating POS cash registers and handling cash accurately, maintaining an organized checkout area.

Review order details to ensure the correct items are being packed including checking sizes, colors, and quantities of the orders. Select appropriate boxes/envelopes based on the size and nature of the items. Using protective materials(like bubble wrap or packing paper to prevent damage during transit. Printing and affix shipping labels accurately, ensuring that all addresses and tracking information are correct.

Cashier

Boston market
Buffalo, New York
10.2022 - 05.2023

Greeting customers, taking their orders, and ensuring a pleasant dining experience. Accurately entering orders into the POS system, processing payments such as cash, credit and debit cards, and issuing receipts. Keeping my stations clean and organized. Packaging takeout orders accurately and efficiently, ensuring orders are complete before handing them to customers. Adhering to all company policies and procedures, including food safety and hygiene standards, and maintaining a professional appearance at all times.

Education

High School Diploma -

Tapestry Charter High School
Buffalo, NY
06-2024

Skills

  • Professionalism
  • Multitasking
  • Time Management
  • Effective Communication
  • Dependability
  • Strong Work Ethic
  • Critical Thinking
  • Adaptability

Timeline

Certified Nursing Assistant

Catholic Health
10.2025 - Current

Generalist

Macy's
09.2024 - 01.2025

Sales Associate

Pandora Jewelry
07.2024 - Current

Cashier

Boston market
10.2022 - 05.2023

High School Diploma -

Tapestry Charter High School