Summary
Overview
Work History
Education
Skills
Timeline
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Shyanne Ritchie

Coeburn ,Virginia

Summary

Dynamic professional with extensive experience at Telemed Inc, excelling in customer support and service order management. Proven ability to lead teams and train staff effectively, ensuring operational efficiency. Skilled in job-related software and inventory management, consistently enhancing service quality and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Operator

Telemed Inc
Wise , VA
01.2017 - 07.2022
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Identified needs of customers promptly and efficiently.
  • Provided support to junior staff during peak periods of workloads.

Cashier Manager

Dollar General Market
Coeburn , VA
05.2016 - 09.2019
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.

Education

High School Diploma -

Lebanon High School
Lebanon
06-2014

Skills

  • Job-related software
  • Customer support
  • Inventory management
  • Cash handling
  • Service orders
  • Team leadership

Timeline

Operator

Telemed Inc
01.2017 - 07.2022

Cashier Manager

Dollar General Market
05.2016 - 09.2019

High School Diploma -

Lebanon High School

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Shyanne Ritchie