Summary
Overview
Work History
Education
Skills
Timeline
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Shyanne Stout

Yuba City,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

6
6
years of professional experience

Work History

Billing Manager

Stout-Air
12.2019 - Current
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Worked with customers to develop payment plans and bring accounts current.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Conducted performance reviews and implemented improvement plans.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Supported financial director with special projects and additional job duties.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques

Shift Supervisor

Red Stone Print And Mail
04.2018 - 05.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Delivered successful training to more than 20 employees during tenure, educating on successful work processes and productivity strategies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Trained new employees and delegated daily tasks and responsibilities

Education

Phlebotomist Certificate - Phlebotomy

Yuba College
Marysville, CA
12.2023

High School Diploma -

South Lindhurst Highschool
Olivehurst, CA
11.2016

Skills

  • Interest Calculations
  • Personnel Oversight
  • Workflow Planning
  • Team Direction
  • Invoice Processing
  • Training and Mentoring
  • Critical Thinking
  • Proactive and Focused
  • Employee Training Oversight
  • Client Relationship Management
  • Attention to Detail
  • Intuit QuickBooks
  • Customer-Oriented
  • Schedule Management
  • Inventory Control
  • Operations Management
  • Conflict Resolution Techniques
  • Negotiation
  • Safety Awareness
  • Staff Development
  • Safety Understanding
  • Project Management
  • Venipuncture
  • Sample Collection
  • Goal Minded
  • Specimen Collection
  • Equipment and Supply Inspections
  • Standardized Testing
  • Finger Stick Method
  • Biohazard Policy Compliance

Timeline

Billing Manager

Stout-Air
12.2019 - Current

Shift Supervisor

Red Stone Print And Mail
04.2018 - 05.2019

Phlebotomist Certificate - Phlebotomy

Yuba College

High School Diploma -

South Lindhurst Highschool

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Shyanne Stout