Shyann Kerrylynn Loomis

All administrative work.

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents, and memos.
• Entered data into system and updated customer contacts with information to keep records current.
• Created and updated records and files to maintain document compliance.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Maintained electronic filing systems and categorized documents.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Offered technical support and troubleshot issues to enhance office productivity.
• Maintained office supplies inventory by checking stock and ordering new supplies.

• Implemented educational programs for children.
• Prepared and distributed religious materials.
• Attended meetings with religious leaders.
• Facilitates worship services, encouraging participation from children.
• Facilitates religious classes and discussions with children.
• Taught and delivered messages to children.

Education and awareness of importance of service dogs for Veterans with PTSD.

Service Dog Training in collaboration with family

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided general administrative support including scheduling meetings and managing documentation.
• Displayed & used absolute discretion at handling confidential information.
• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Attended meetings, took notes and tracked action items.
• Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Experienced with productivity tools such as Zoom, Google Docs and Sheets.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Collaborated in cloud environments such as Google Workspace.
• Participated in team meetings and staff training sessions.

• Taught weekly lesson plans and activities to engage children and promote learning.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Applied play-based strategies to provide diverse approaches to learning.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Addressed behavioral and learning issues with parents and daycare management.
• Assisted and supervised 10-15 children through entire school day.
• Allowed for ample outdoor discovery time in schedule each day.
• Created safe and nurturing learning environment for preschoolers.
• Established positive relationships with students and families.
• Established positive communication with parents in daily conversation and formal conferences.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Gave one-on-one attention to children while maintaining overall focus on entire group.

• Prepared meals and snacks for children based on dietary guidelines.
• Assisted with light housekeeping duties.
• Supported children in play activities, meals, and snacks, hygiene and socialization.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Played games, worked on puzzles, and read books to young children.
• Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Engaged with children on age-appropriate level.
• Administered basic first-aid and medication in emergency situations.
• Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
• Monitored children's play activities to verify safety.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Built positive and nurturing environments to support child social and emotional growth.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Resolved concerns with products or services to help with retention and drive sales.
• Analyzed customer feedback for process improvements to achieve long-term business objectives.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Delivered prompt service to prioritize customer needs.
• Responded proactively and positively to rapid change.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.