Summary
Overview
Work History
Education
Skills
Activities Leadership
Timeline
Generic

Shyasia Arnold

Poughkeepsie,NY

Summary

Successful and motivated worker with an engaging personality and a flexible approach. Known for being upbeat, friendly, and adept at anticipating customer needs to ensure enjoyable dining experiences. Also dependable with a proven track record of delivering fast, high-quality customer service in a restaurant setting. Skilled in personnel development, team collaboration, and adept at resolving issues with customers, waitstaff, and management.

Overview

6
6
years of professional experience

Work History

College Mentor

Exploring College
10.2022 - Current


  • Work closely and develop strong connections with students through mentor-peer relationships
  • Assist students through the college process, including providing essay writing tips, resources for scholarships, and other general advice
  • Facilitate events and help coordinate engaging activities to bond with students
  • Organize meetings to explore innovative ways to further help and connect with students
  • Collaborated with other mentors to share best practices and resources, enhancing overall program effectiveness

Student Server

Erickson Senior Living
12.2020 - 06.2023
  • Effectively managed busy evening dining services, accommodating over 100 reservations with efficiency
  • Ensure the well-being and comfort of elderly residents through compassionate care, patience, and clear communication
  • Established strong rapport with senior residents, fostering a welcoming and inclusive atmosphere within the dining facility, receiving numerous compliments to managers from residents
  • Increased customer satisfaction by providing friendly and efficient service to patrons.
  • Maintained a thorough understanding of dietary restrictions and preferences, consistently delivering high-quality, tailored dining experiences for senior residents.

Barista

Starbucks
06.2018 - 04.2020
  • Demonstrated knowledge of food safety and food handling procedures
  • Controlled line and crowd with quick, efficient service.
  • Provide accurate orders, maintain cleanliness, and uphold food safety standards to ensure a pleasant and hygienic dining environment
  • Engage with customers in a friendly and professional manner, addressing their needs and ensuring their satisfaction
  • Demonstrated exceptional customer service through a keen sense of detail in memorizing customers' orders, receiving several compliments for doing so.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

Bachelor of Arts in Political Science -

Vassar College
Poughkeepsie, NY
05.2026

Millburn High School
Millburn, NJ
06.2022

Skills

  • Food Safety Knowledge
  • Memory Retention
  • Table Setting
  • Safe Food Handling
  • High-Volume Dining
  • Food Running
  • Commendable Customer Service
  • Team Collaboration
  • Problem Resolution
  • Hospitality Service Expertise

Activities Leadership

  • EngagePK, Poughkeepsie, NY, 12/01/22, Current
  • Shift the culture at Vassar by encouraging student engagement within the local community and informing students on everyday events / volunteer work within Poughkeepsie,
  • Help facilitate, organize, and volunteer for community events, Collaborate with Vassar groups (OCEL, EPI, VEC, Envr Coop, etc.) to arrange events and keep track of student activity,
  • Meet biweekly with board to brainstorm ways to increase student engagement in Poughkeepsie
  • Bridging Campus and Community, Poughkeepsie, NY, 10/01/22, Current,
  • Attend biweekly meetings with Vassar executives to discuss ways to make Vassar more accessible to Poughkeepsie residents and bridge the gap between Vassar and the community of Poughkeepsie,
  • Brainstorm ways to extend Vassar College's resources for local Poughkeepsie residents, such as offering college guidance and campus tours to high school students,
  • Meet engagement agendas for each meeting

Timeline

College Mentor

Exploring College
10.2022 - Current

Student Server

Erickson Senior Living
12.2020 - 06.2023

Barista

Starbucks
06.2018 - 04.2020

Bachelor of Arts in Political Science -

Vassar College

Millburn High School
Shyasia Arnold